Account Representative - State Farm Agent Team Member

Eddie Wang - State Farm Agent; Bellevue (WA); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Descrizione del lavoro

Eddie Wang - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of products and services. The role supports daily operations and acts as a liaison between customer needs and agency departments.

You’ll build leads, schedule appointments, and foster long-term customer trust while delivering prompt, friendly service. This fast-paced, collaborative team offers growth and development opportunities.

Competenze

• Experience in sales (outside, inside, retail, or telemarketing).
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to delivering excellent customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Mansioni

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverage, policy changes, transfers, claims, and billing clarifications.
• Promote successful and long-lasting customer relations.

Conoscenze

Sales experience

Managing customer relationships

Marketing mindset

Communication skills

Customer service

Anticipate customer needs

Relating to customers

Descrizione del lavoro

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 and currently lead a growing team of six. Before becoming a State Farm agent, I built my career in the technology and marketing industries. I'm a graduate of the University of Washington and have a competitive spirit, especially when it comes to racket sports like pickleball and table tennis.

Our mission is simple: to provide protection and peace of mind for the people we serve. We stay actively involved in our local community and have built a strong bilingual book of business, proudly serving many Cantonese and Mandarin speaking customers.

Our core values (Presence, Empathy, Grit, and Innovation), guide everything we do.

Our agency offers a large marketing budget with unlimited leads, unlimited PTO, a flexible work environment, paid training resources, free parking, an open office layout, unlimited snacks and drinks, plus a 401(k), health benefits, and licensing reimbursement. We've created a workplace designed to help our team succeed while enjoying the journey.

Our culture is competitive, supportive, and growth-oriented. I'm looking for someone who is driven, coachable, thrives in a fast-paced environment, and enjoys working as part of a collaborative team. If you're excited to build a rewarding career while making a difference for customers every day, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Eddie Wang - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.