Account Representative - State Farm Agent Team Member

Davidodea; Bel Air (MD); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Simple IRA w/Match

Monthly commission

Paid time off

Training & development

Office setting engaging with customers

Job summary

State Farm Insurance Agent David O'Dea in Harford County, Maryland seeks a career-oriented professional to join the team and build client relationships while promoting auto, home, life insurance and financial services.

The role emphasizes customer-focused sales, service, and ongoing training in a professional office setting. Strong communication, reliability, empathy, and teamwork are essential for success and daily customer interactions.

Qualifications

• Insurance customer service and sales experience preferred.
• Empathy is paramount.
• Reliability, dependability and accountability.
• Excellent communication skills - written, verbal and listening.
• Self-motivated and dedicated to solid customer service.
• Ability to work in a team environment.
• License knowledge: Property & Casualty and Life & Health preferred; pursue/maintain licensing.

Responsibilities

• Establish and follow up with customers and prospects.
• Educate customers about insurance options via needs-based review.
• Assist with new sales and policy changes.
• Address claims-related questions and concerns.
• Grow the Agency by delivering outstanding interactions and referrals.
• Maintain a strong work ethic and daily achievement mindset.

Skills

Customer service

Sales experience

Empathy

Communication skills

Reliability

Team player

Interviews in office

Financial services knowledge

Education

Associate's degree or higher

Job description

Benefits

• Simple IRA w/Match
• monthly commission potential
• Paid time off
• Training & development
• Opportunity to work in a professional office setting engaging with customers and prospects
• Salary or hourly pay (based on setup) plus commission when eligible. Potential for several hundred monthly range.
• Valuable experience
• Professional development training and assistance
• pay commensurate with experience and background / education
• The ability to help and guide people
• Simple IRA after eligibility period with match%.

Position Overview

Tenured State Farm Insurance Agent located in Harford County, Maryland is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Agent David O'Dea, you will build and develop customer relationships within the community to promote State Farm Insurance related products and services including auto, home, business and life insurance including financial services.

Responsibilities

• Establish customer relationships and follow up with customers and potential customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Assist customers and prospects with their immediate needs including new sales and policy changes needed.
• Assist customers with claims related questions & concerns.
• Build and grow the Agency by providing outstanding interactions with customers and prospects, earning their trust and business while expanding our referral network.
• Maintain a strong work ethic with a commitment to success and achievement each and every day.

Requirements

• Insurance customer service and sales related experience preferred, or related job engaging with customers and general public (outside sales or inside sales representative, retail sales associate, telemarketing, CSR)
• Empathy without question. This is paramount in this line of work.
• Reliability, dependability, and accountability
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Dedicated to solid customer service
• Ability to work in a team environment
• Ability to conduct interviews in the office
• Moderate knowledge of financial services products
• Property and Casualty insurance license preferred (having currently or immediately working towards)
• Life and Health license preferred (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
• Associate's degree or higher. College grad ideal.