Account Representative - State Farm Agent Team Member

Lauren Lee - State Farm Agent; Ashburn (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Lauren Lee - State Farm Agent in Ashburn, VA is seeking an Account Representative Team Member to support daily operations and help grow the agency through customer relations. You will act as a liaison between customer needs and agency departments, promoting relevant products and services.

The role emphasizes proactive communication, accuracy in records, and a friendly, sales-minded approach to serve clients and build lasting relationships.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Korean preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Sales experience

Korean language

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2020 after working as a financial advisor, bringing a strong background in planning, guidance, and long-term relationship building into agency ownership. I’m a parent to two boys and know this community well, which helps shape the practical, personal approach we take with our customers. Our team includes four members who are focused, motivated, and committed to delivering consistent results.

We offer a 401k and PTO to support our team, and our office culture is driven and goal-oriented. We’re looking for someone who is motivated, dependable, and eager to grow in a fast-moving environment. If you take pride in working hard and pushing yourself to improve, this is a place where your effort will be recognized and rewarded.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Lauren Lee - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Korean preferred.