Account Representative - Self Pay Collector

Cummins Behavioral Health Systems, Inc; Avon (IN); Hybrid; USD 41,000 - 55,000; Full time

Benefits offered by this job

Insurance

401K matching

Competitive salary

Training & development

Job summary

Cummins Behavioral Health Systems, Inc. in Avon, IN is seeking an Account Representative - Self Pay Collector to ensure accurate billing and collect self-pay balances. The role requires in-office attendance for initial training with the potential for a hybrid schedule thereafter.

Candidates must reside in Indiana or be willing to relocate; 2–3 years in computerized medical billing, coding, and collections is preferred. This position involves handling confidential information with professionalism.

Qualifications

• 2–3 years experience in computerized medical billing, coding, and collections.
• Knowledge of third-party payers, billing requirements, and reimbursement methods.
• Experience with spreadsheets and word processing is preferred.

Responsibilities

• Processes claims in a timely and accurate fashion
• Makes telephone inquiries on delinquent claims
• Interacts with consumers in a polite and respectful manner
• Ensures confidentiality of consumer records
• Other duties as assigned

Skills

Communication skills

Customer service

Detail orientation

Job description

Cummins Behavioral Health Systems, Inc. is seeking an Account Representative - Self Pay Collector to work in our Avon Business office. This representative will be responsible for completing accurate billing processes and collecting self-pay balances. Candidates must currently reside in Indiana or be willing to relocate. This position will require in-office attendance during the initial training period, with the possible opportunity for a hybrid work schedule thereafter.

Essential Job Functions Include

• Processes claims in a timely and accurate fashion
• Makes telephone inquiries on delinquent claims
• Interacts with consumers in a polite and respectful manner
• Ensures confidentiality of consumer records
• Other duties as assigned

Education/Experience

• 2-3 years experience in computerized medical billing, coding, and collections
• Knowledge of third-party payers, billing requirements, and reimbursement methods
• Experience with spreadsheets and word processing is preferred

Cummins Benefits Include

• Excellent work life balance (paid time off and holidays)
• Comprehensive insurance package
• Matching contributions to your 401K program
• Competitive salaries
• Professional and Leadership Training and advancement

As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.

Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

Cummins is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.