Account Representative - Insurance & Growth (Health, PTO)

Charleschapmaninsurance; Lorain (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k) matching

Bonus based on performance

Job summary

Charles Chapman - State Farm Agent in Lorain, OH is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of relevant products and services. The role is full-time and located in Lorain, with responsibilities across lead development, client follow-up, and responsive service.

Ideal candidates have sales experience and strong communication skills, with a focus on customer satisfaction and understanding client needs.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Job description

Charles Chapman - State Farm Agent in Lorain, OH is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of relevant products and services. The role is full-time and located in Lorain, with responsibilities across lead development, client follow-up, and responsive service.

Ideal candidates have sales experience and strong communication skills, with a focus on customer satisfaction and understanding client needs.