Account Representative II (Events - US)

SME; Southfield (MI); Hybrid; USD 75,000 - 90,000; Full time

Job summary

SME in Southfield, MI seeks an Account Representative II to sell exhibitor accounts, manage a portfolio of events, and drive growth. You will prospect new customers, renew existing accounts, and cross-sell to SME events while providing top-tier service.

Travel 25-50% is required; a Bachelor’s in Business/Marketing or 3+ years of sales experience is preferred. Proficiency with Microsoft Office and CRM systems is expected.

Qualifications

• Bachelor’s degree in Business or Marketing or equivalent experience.
• At least three years of sales experience in manufacturing, events or tradeshow sales preferred.
• Prior phone/direct sales or customer service experience required.

Responsibilities

• Promote and sell exhibitor accounts and manage a portfolio.
• Research and identify new prospects using tools and social media.
• Maintain electronic records in CRM/Salesforce and travel to meet clients.

Skills

Sales experience

Lead generation

Customer service

Communication

Education

Bachelor's degree in Business or Marketing

Tools

Microsoft Office

CRM systems

Job description

• Location Hybrid position,Anywhere in Michigan,Southfield, MI, 48075,United States
• Employee Type Exempt

Description

Responsible for the sale and management of a portfolio of products and services including tradeshows, events, media, sponsorship, and advertising. The Account Representative II will prospect new accounts and renew current accounts equally

MAJOR FUNCTIONS:

• Promote and sell new and existing exhibitor accounts
• Research and identify new prospect opportunities using technology tools, social media, newsfeeds, and other methods.
• Research and identify key contacts within new accounts.
• Cross-sell accounts into additional SME events and up-sell accounts into additional products offerings including sponsorships.
• Provide exceptional customer service to account base.
• Maintain a complete electronic record of sales activity in company CRM system and Salesforce.
• Travel to prospect new customers and service existing customers (to include, but not limited to, SME and competitive events, and customer offices).
• Meet or exceed all sales metrics, as assigned (i.e., call volume, number of meetings, sales revenue, etc.)
• Prepare and present targeted customer proposals
• Prepare for and actively participate in weekly goal setting and goal achieving meetings
• Develop and maintain high level of product, industry, and client knowledge.
• Other duties as assigned.

Requirements

MINIMUM EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Business, or Marketing required, or equivalent related professional experience
• At least three years sales experience with manufacturing, events or tradeshow organization sales preferred.
• Prior phone sales, direct sales or customer service activities required. Self-motivated, competitive, and highly driven to exceed set goals.
• Ability to think strategically to identify, generate, nurture and qualify leads to turn them into sales ready opportunities.
• Aptitude for overcoming objections and effectively communicating value proposition to key decision makers and influencers.
• Proficient in standard Microsoft Office programs including Outlook, Word, Excel and Power Point
• Effective written and verbal communication skills; strong organizational skills
• Experience in manufacturing preferred. Experience working in a fast paced, multi-tasking environment

KEY COMPETENCIES:

Core competencies:

• Communication and Collaboration
• Relationship Management Professionalism and Integrity
• Critical Thinking and Decision-Making
• Execution
• Initiative, Leadership, and Development

Job specific competencies:

• Sales and Business Development
• Prospecting and Lead Generation
• Client Relationship Management
• Negotiation
• Customer Service and Account Retention
• Manufacturing Industry and Market Acumen
• CRM and Pipeline Management
• Strategic Opportunity Planning

WORKING CONDITIONS:

• Normal office environment
• Primary office location: Southfield, MI
• Travel required (25% - 50%)
• Some exposure to hazards of forklift, trucks, fumes, etc. on-site

Summary

POSITION TITLE: Account Representative II

GROUP: Events

FLSA CLASSIFICATION: Exempt

SME is an Equal Opportunity Employer, including disability and veteran status. Applicants must reside in the United States and be legally authorized to work in the U.S. without the need for sponsorship.

The salary range for this position is $75,000 - $90,000per year, based on experience and qualifications. Offers typically fall within this range based on individual qualifications and budget availability. In addition to base salary, SME offers a comprehensive benefits package, including medical, dental, and vision insurance, 403(b) with company matching, generous paid time off and holidays, professional development and training opportunities, and additional wellness and work-life balance benefits. Certain positions may also be eligible for bonus/incentive compensation, subject to role and company policies.

SME is currently unable to hire employees residing in California, Colorado, Oregon, or Washington.