Account Representative - Collections

Radiometer; Coralville (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

Integrated DNA Technologies (IDT), a Danaher company, seeks a Collections Account Representative for our on-site role in Coralville, IA. You will work with customers and internal teams to recover outstanding balances, investigate discrepancies, and maintain positive relationships.

Role reports to the Manager of Collections within the Finance and Accounting Team. 2+ years in collections or AR and strong PC skills are required; SAP/Salesforce experience is a plus.

Qualifications

• High school diploma or equivalent with 2+ years experience.
• Experience in Collections, Accounts Receivable or relevant IDT experience preferred.
• Excellent computer skills including Microsoft Office and typing proficiency.

Responsibilities

• Works with clients to collect outstanding debts while ensuring targets are met.
• Identifies slow-moving or delinquent accounts and notifies management for escalation.
• Investigates and resolves account issues in a timely manner.

Skills

Typing

MS Office

Education

High school diploma or equivalent

Tools

SAP

Salesforce

Job description

Introduction

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all. Learn about the Danaher Business System which makes everything possible

Role Overview

The Collections Account Representative is responsible for working directly with customers and internal departments to recover outstanding balances. This role involves researching, investigating, and resolving payment discrepancies, as well as addressing issues that arise throughout the collection process. The representative plays a key role in ensuring timely resolution while maintaining positive customer relationships. This position reports to the Manager of Collections and is part of the Finance and Accounting Team located in Coralville, Iowa, and will be an on-site role.

Key Responsibilities

• Works with clients to collect outstanding debts while ensuring collection targets are met to maintain positive cash flow
• Identifies slow-moving or delinquent accounts and communicates key details to management to support escalation and further follow-up
• Investigates and resolves account issues in a timely and efficient manner

Essential Requirements

• High school diploma or (equivalent) with 2+ years experience
• Experience in Collections, Accounts Receivable or relevant IDT experience preferred.
• Excellent computer skills that include Microsoft Office applications and proficiency in typing.
• It would be a plus if you also possess previous experience in:
• Experience with SAP and Salesforce (CRM) preferred.

Benefits

IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.

Additional Information

We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

Equal Opportunity and Diversity

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here.

Reasonable Accommodation

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].

Company Overview

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.