Account Representative - Collections

Integrated DNA Technologies; Coralville (IA); On-site; USD 40,000 - 50,000; Full time

Job summary

Integrated DNA Technologies (IDT) in Coralville, Iowa is seeking a collections professional to recover outstanding balances and resolve payment discrepancies. You will collaborate with customers and internal teams, reporting to the Manager of Collections within the Finance and Accounting Team.

This on-site role emphasizes reliability, accuracy, and customer relationship skills. Ideal candidates have 2+ years in Collections or Accounts Receivable, strong computer and typing skills, and

Qualifications

• 2+ years experience in Collections, Accounts Receivable or relevant IDT experience preferred.
• Excellent computer skills including Microsoft Office applications and typing proficiency.
• Experience with SAP and Salesforce (CRM) preferred.

Responsibilities

• Works with clients to collect outstanding debts while ensuring collection targets are met to maintain positive cash flow.
• Identifies slow-moving or delinquent accounts and communicates key details to management to support escalation and further follow-up.
• Investigates and resolves account issues in a timely and efficient manner.

Skills

Collections experience

Microsoft Office proficiency

Typing speed

Customer service

Education

High school diploma or equivalent

Tools

SAP

Salesforce CRM

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all.

Learn about the Danaher Business System which makes everything possible.

The Collections Account Representative is responsible for working directly with customers and internal departments to recover outstanding balances. This role involves researching, investigating, and resolving payment discrepancies, as well as addressing issues that arise throughout the collection process. The representative plays a key role in ensuring timely resolution while maintaining positive customer relationships.

This position reports to the Manager of Collections and is part of the Finance and Accounting Team located in Coralville, Iowa, and will be an on-site role.

In This Role, You Will Have The Opportunity To

• Works with clients to collect outstanding debts while ensuring collection targets are met to maintain positive cash flow
• Identifies slow-moving or delinquent accounts and communicates key details to management to support escalation and further follow-up
• Investigates and resolves account issues in a timely and efficient manner

The Essential Requirements Of The Job Include

• High school diploma or (equivalent) with 2+ years experience
• Experience in Collections, Accounts Receivable or relevant IDT experience preferred.
• Excellent computer skills that include Microsoft Office applications and proficiency in typing.

It would be a plus if you also possess previous experience in

• Experience with SAP and Salesforce (CRM) preferred.

IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Check out our benefits at Danaher Benefits Info.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1-202-419-7762 or [e-mail].