Account Representative

Fishback Financial Corporation; United States; On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Healthcare benefits

401(k) with ESOP

Wellness program

Student loan repayment assistance

Volunteer time off

In-house childcare

Job summary

First Bank & Trust is seeking a skilled credit professional to interact with factoring clients, assess credit risks, and develop credit proposals. You will collaborate with credit and operations teams to manage risk and maximize portfolio performance.

Role emphasizes strong communication, organizational ability, and proficiency with MS Office. This position offers an hourly pay grade with opportunities to support revenue growth and client services.

Qualifications

• Associate’s degree required with two years of relevant work experience or equivalent.
• Strong written and verbal communication skills with attention to detail.
• Basic financial acumen and familiarity with accounts receivable concepts.

Responsibilities

• Build relationships with factoring clients and advise on debtors and receivable solutions.
• Assess credit risks and prepare credit proposals with management.
• Monitor portfolios and ensure compliance with credit policies and procedures.
• Collaborate with credit and operations teams to manage risk and optimize collateral.

Skills

Verbal communication

Written communication

Analytical skills

Interpersonal skills

Organizational skills

Education

Associate's degree

Tools

Microsoft Office

Job description

Responsibilities

Consistently interact with factoring clients to build strong relationships by having thorough and meaningful conversations. With assistance from management, work to become a trusted advisor, offering guidance on prospective debtors and receivable solutions to enhance client aging performance and overall profitability. With oversight, monitor and identify trends in activity. Mitigate risk and discrepancies on the portfolio and promptly take appropriate action to address or correct the issue. Review and conduct a receivable aging assessment regularly for each client to ensure the aging is performing in a satisfactory manner. When appropriate, analyze client provided financials for assigned clients within the portfolio. With input from management, apply sound credit judgment to evaluate credit risks associated with prospective and existing clients. Prepare and present comprehensive credit proposals and recommendations, collaborating with credit and operations teams for prudent risk management, ensuring credit quality and optimal collateral performance. Monitor current factoring files to ensure proper maintenance according to established procedures. Consistently update account information to ensure accurate customer records. Monitor in-process factoring files for receipt of complete and accurate documentation. Directly manage any review process if required, portfolio reviews, risk rating changes and other specified portfolio documentation. Manage reserve accounts. Report concerns regarding status of reserve balances as it pertains to risk on accounts‑receivable aging. Communicate the benefits and advantages of the factoring product to prospective clients as well as referral sources. Review publications and attend functions when requested to gain further knowledge of industry and competitors. With input from management, structure, prepare and present client opportunities for factoring relationships. Be willing to help drive revenue growth by assisting the business development team to review and analyze new prospective client relationships. Consult with leadership to ensure account portfolios align with credit policies and approval requirements. Advise management on client account matters, including business activities, performance, opportunities, and recommended actions. Keep informed of industry and overall economic and financial trends, which may impact the factoring client portfolio. Attend pertinent team, underwriting, business development, and risk management meetings to learn and actively contribute to decisions that impact the factoring unit. Act in accordance with FBT policies and procedures as set forth in the employee handbook. Adhere to compliance procedures and participate in required compliance training.

Qualifications

Associate’s degree, plus two years of relevant work experience or the equivalent. Effective verbal, written and interpersonal communication skills; highly organized and detail oriented with proven analytical skills and the ability to meet deadlines. Basic financial acumen and familiarity with accounts receivable concepts is essential. Ability to manage numerous business clients and assist with project initiatives while providing exceptional customer service is key. Proficiency in Microsoft Office and the ability to learn factoring operating system technology is necessary.

Compensation

Hourly Grade 4

Equal Employment Opportunity

First Bank & Trust is an Equal Opportunity,Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email [e-mail].

Benefits

Comprehensive Healthcare Benefits – health, dental, vision, and life insurance with optional additional life, disability, and other forms of insurance. 401(k) & ESOP – profit sharing with a match of up to 7% of your contributions. Wellness Program – Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year. Education – student loan repayment assistance program, tuition reimbursement, and a robust internal training program that goes beyond onboarding. Volunteer Service Hours – paid time to volunteer. In‑house Childcare & Preschool – Kid’s World childcare and preschool in Brookings is available for the children and grandchildren of employees.