Account Representative

The MedElite Group; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Account Representative to enhance relationships with healthcare providers. This role is pivotal in ensuring effective communication and collaboration with partner facilities, promoting MedElite's mission of improving care standards. You will engage with key stakeholders, analyze data for strategic insights, and address any challenges that arise. Join a mission-driven environment where your contributions will make a meaningful impact in the nursing home community, ensuring high-quality, proactive care is delivered where it matters most. If you're passionate about healthcare and relationship-building, this opportunity is for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Company-Sponsored Life Insurance

401K

Short and Long-term Disability

Paid Time Off

Commuter Benefits

Qualifications

• Proven experience in healthcare facility relations or business development.
• Excellent interpersonal and communication skills required.
• Ability to analyze data for strategic decision-making.

Responsibilities

• Cultivate relationships with key stakeholders at partner healthcare facilities.
• Serve as the primary contact for providers and external facilities.
• Analyze data related to facility relations and provide insights.

Skills

Healthcare Facility Relations

Business Development

Interpersonal Skills

Data Analysis

Project Management

Customer Service

Negotiation

Problem Solving

Knowledge of Healthcare Regulations

Education

Bachelor's Degree in Healthcare Administration

Bachelor's Degree in Business

Master's Degree (a plus)

Job description

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About MedElite

Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country.

Location: Brooklyn, NY

Schedule: Full-Time

Salary: $25.00 - $30.00 an hour

About MedElite

Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country.

Job Summary

The Account Representative at MedElite plays a crucial role and is responsible for building and maintaining strong relationships with healthcare providers and partner facilities. This role involves strategic collaboration to ensure effective communication, address concerns, and promote partnerships that align with MedElite's mission and values.

Responsibilities

• Cultivate and maintain strong relationships with key stakeholders at our partner healthcare facilities.
• Maintain positive relationships with clinical providers, physicians, and medical groups
• Serve as the primary point of contact between MedElite and providers/external facilities, addressing concerns, and ensuring smooth communication.
• Collaborate with internal teams to ensure seamless integration and alignment of services with external partners/providers, escalating issues as necessary with the appropriate stakeholders.
• Proactively identify and address any issues or challenges that may arise in the relationship with external facilities.
• Work collaboratively to find mutually beneficial solutions to enhance the overall partnership.
• Analyze data related to facility relations, identify trends, and provide insights to management for strategic decision-making.
• Generate regular reports on key performance indicators and other relevant metrics.
• Monitor and manage provider contracts, addressing any issues and ensuring compliance.
• Address and resolve any concerns or issues raised by clinical providers promptly and professionally.
  
  

Requirements

• Proven experience in healthcare facility relations, business development, or a related role
• Bachelor's degree in Healthcare Administration, Business, or a related field; Master's degree a plus
• Excellent interpersonal and communication skills
• Ability to analyze data and use it to inform decision-making
• Experience with project management-related responsibilities in a fast paced environment
• Previous customer service experience, or demonstrated customer service ability
• Negotiation and problem-solving abilities
• Knowledge of healthcare industry regulations and compliance
• Self-motivated, proactive, and able to work independently
  
  

Benefits

• Health
• Dental
• Vision
• Company-Sponsored Life Insurance
• 401K
• Short and Long-term Disability
• Paid Time Off
• Commuter Benefits
  
  

Why Work With Us?

• Make a meaningful impact in the nursing home community
• Work in a collaborative, mission-driven environment
• Enjoy work-life balance
  
  

Equal Opportunity Employer

MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Ready to Make a Difference?

Apply today and help us deliver compassionate, personalized care where it matters most.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Technical and Vocational Training and Education

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