Account Representative

Jobtailor; California (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is seeking a client-focused professional to serve as the primary point of contact for assigned clients, ensuring a seamless and elevated customer experience.

The role requires 2–5 years in customer service or account coordination, strong CRM skills, and the ability to collaborate with sales and internal teams to ensure execution.

Qualifications

• 2–5 years of experience in customer service, account coordination, or client support.
• Strong communication and interpersonal skills.
• Proficient with CRM systems and common business tools (Outlook, Teams, Excel, Salesforce).

Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring a seamless and elevated customer experience
• Build and maintain long-term, trust-based relationships
• Respond promptly to client and sales rep inquiries, requests, and concerns
• Act as a liaison between clients and internal teams to ensure execution and follow-through

Skills

Customer service

Account coordination

CRM proficiency

Interpersonal skills

Communication skills

Tools

Salesforce

Outlook

Teams

Excel

Job description

Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring a seamless and elevated customer experience
• Build and maintain long-term, trust-based relationships
• Respond promptly to client and sales rep inquiries, requests, and concerns
• Act as a liaison between clients and internal teams to ensure execution and follow-through

Requirements

• 2–5 years of experience in customer service, account coordination, or client support roles
• Strong communication and interpersonal skills
• Proficiency with CRM systems and standard business tools (Outlook, Teams, Excel, Salesforce)