Account Relations II Representative

Canon U.S.A., Inc.; Melville (NY); Ibrido; USD 27.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Referral bonus

Descrizione del lavoro

Canon U.S.A., Inc. in Melville, NY is seeking an Account Relations Representative II to oversee and track promotional finances such as discounts and incentives for a group of accounts.

The role demands strong financial acumen, attention to detail, and cross-team collaboration to resolve discrepancies and ensure SOX compliance. This full-time position offers a hybrid work schedule, with in-office presence Monday through Wednesday and the option to work from home the rest of the week, subject to

Competenze

• In accordance with applicable law, anticipated annual rate for this role: $19.46 - 29.13 an hour.
• 1 to 2 years of related experience preferred.
• Bachelor's degree in Business Management or in a relevant field or equivalent experience preferred.
• Advanced Excel and Google Sheets skills (Pivot Tables, VLOOKUP/XLOOKUP).

Mansioni

• Execute client-driven initiatives to ensure operational excellence and client satisfaction.
• Oversee dealer-account operations including Marketing Program & Contract Coordination.
• Manage Sales Fund, Claims, Credit Issuance, and Post-Audit Resolution.
• Drive process improvements and write SOPs with SOX compliance.
• Report to Supervisor or Manager.

Conoscenze

Financial analysis

Cross-team communication

Attention to detail

Strong communication skills

Analytical mindset

Multi-tasking

Formazione

Bachelor's degree in Business Management or related field

Strumenti

MS Office

Google Workspace

Excel

Descrizione del lavoro

About the Role

Canon USA in Melville, NY is seeking an Account Relations Representative II. The individual will be responsible for overseeing and tracking the financial aspects related to promotional activities, such as discounts, advertising costs, or incentives, for a group of accounts. In this role, attention to detail, strong financial acumen, and effective cross-team communication are crucial for managing and resolving any financial discrepancies related to promotions and funding. The ability to handle complex accounts and financial reconciliations is key at this level.

This position is full time and offers a hybrid work schedule requiring you to be in the office Monday Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

• Core Responsibilities & Client Support: Execute client-driven initiatives to ensure operational excellence, drive growth, and maximize satisfaction within the Business Products Group (BPG) and Client Services divisions.
• Serve as an organizational representative by delivering customer support, responding to inquiries, and troubleshooting product and operational issues.
• Dealer-Account Operations Management: Oversee diverse dealer-account operations, including: Marketing Program & Contract Coordination, System Support & Operations, Sales Fund Management & Claim Validation, Credit Issuance, Chargeback Management & Post-Audit Resolution.
• Process Improvement & Compliance: Drive business process improvements and develop Standard Operating Procedures (SOPs). Resolve complex operational challenges in strict compliance with departmental guidelines and Sarbanes-Oxley (SOX) regulatory policies.
• Adapt essential function allocations based on specific channel requirements and areas of specialization.
• Reporting Structure: Report directly to a Supervisor or Manager.

About You: The Skills & Expertise You Bring

In accordance with applicable law, we are providing the anticipated annual rate for this role: $19.46 - 29.13 an hour.

• Requires general education and/or vocational training, plus 1 to 2 years of related experience.
• Bachelor's degree in Business Management or in a relevant field or equivalent experience is preferred.
• MS Office and Google Workspace experience, with advanced skill in Excel and Google Sheets (such as Pivot Tables, VLOOKUP/XLOOKUP, and standard data manipulation functions).
• Strong communication skills with the desire to cultivate positive, long‑term working relationships across various businesses.
• Strong analytical mindset with proven troubleshooting skills to resolve complex account or workflow discrepancies.
• Exceptional multi‑tasking and organizational abilities to manage competing deadlines across multiple client accounts simultaneously.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business‑to‑business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top‑10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world‑class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Posting Tags

#PM19 #LI-JZ1 #LI-HYBRID