Account & Project Manager, Commercial Art & Design (Contract/Temp)

House of Sorcery; Seattle (WA); On-site; USD 41,000 - 50,000; Full time

Job summary

House of Sorcery in Seattle seeks an Account & Project Manager to bridge clients and an in-house, multi-disciplinary art & design team. You will own communications, planning, budgets, and reviews from start to finish, ensuring scope, schedule, and cost alignment. This is a temporary role with potential for hire at term end.

Role is in-house with daily commuting to the Seattle office; remote work is not available.

Qualifications

• 2+ years of Account/Client Management.
• 2+ years of Project Management.
• 1+ years of Agency client experience.
• 1+ years of environment/art design context helpful.
• Strong written and verbal communication.
• Ability to manage multiple projects concurrently.

Responsibilities

• Lead client relationships and communications for assigned projects.
• Develop project plans, timelines, and budgets with the team.
• Prepare presentations, recaps, and status reports.
• Maintain up-to-date project information in management tools.
• Forecast needs, coordinate with production, and ensure on-time delivery.

Skills

Account management

Project management

Agency experience

Environmental design

Communication

Multi-tasking

Team collaboration

Budgeting

Tools

Basecamp

G Suite

Job description

We have an opening for an Account & Project Manager on our small, multi-disciplinary art & design team. This role is a conduit between Clients and the internal team on assigned projects, following the needs, comprehension & development of a project throughout the process. They will lead projects from start to finish while maintaining consistent communication with our clients to ensure our projects come out on scope, on time, and on budget. For each project, they will own client/internal communications, planning, agreements, client payment management, reviews/presentations, scheduling, recaps, etc. Throughout the project phases, they will keep our internal tools, team, and calendar up-to-date and move in tandem with our client checkpoints for their projects.

We build things we haven’t built before so we look for employees who are excited by the unknown and are up for the challenge, someone who is experienced enough to manage projects independently but also game for being a part of an ever-changing, growing company. This position is suited to someone self-motivated, organized, proactive, detail-oriented, positive, and enjoys a collaborative environment. The ideal candidate has a proven track record of account and project management in an agency setting. They have experience with managing the design and build process within Environmental art & design. They are personable, thoughtful and skilled at client service. They have worked on a small team and understand how to manage tasks effectively. This person is on top of the details and deadlines. They have a knack for accurate and detailed communications. They are natural at keeping the team in the loop, ensuring everyone has the information they need and are accessible for any questions they may have.They are adept at forecasting what is coming down the road and know how to anticipate and plan for next steps. Most importantly, they have a passion for creating something unique and beautiful with a small team of wizards. While this is a temp role, there is potential for hire at the end of the term.

Role is in-house and candidate must be able to commute to office daily. Remote is not available.

Responsibilities

• Lead client relationships and communications for assigned projects. Be organized and inspire confidence in the client and internal team
• Use foresight, comprehension, and context to ensure client & internal advocacy
• Learn, manage, and communicate our process, milestones, and narrative to ensure a cohesive understanding between HOS and the client
• Develop project creative briefs, proposals, presentations, timelines, budgets, and project plans with team
• Proactively plan and request information from client and/or team as needed
• Stay ahead of challenges, anticipate next steps, bring solutions & proactive efforts
• Independently & accurately maintain tools with critical project info
• Manage client documents, assets, and information, ensuring safekeeping
• Oversee client presentation deck process; preparing, finding, and organizing creative materials, proofing, polishing, etc.
• Complete tasks independently and seek information as needed
• Be consistent in clear communication with regular and comprehensive recaps, after meetings and follow-ups, that have actionable steps and assignments
• Embrace our small, nimble team and the important role each person plays in our success
• Work closely with the Supervisor, Creative Director, Graphic Designer, and Production team to ensure a comprehensive project plan for each project
• Thoughtfully and intentionally plan client hospitality, including client gifts, meeting prep, and special touches
• Communicate and maintain project financial information for budgets, cashflow, projected client payments, and invoicing
• Ensure milestones happen on time and proactively work with the team to make shifts as needed
• Prep for and report at weekly traffic meetings. Keep tools/info up to date in real-time for team accessibility/visibility
• Daily updates and adjustments in project management tools, keeping tools accurate with the most up-to-date information
• Use foresight and planning to maintain the team and project calendars
• Track task assignments and follow up proactively as needed
• Manage post-project process
• Support new business efforts with new and existing clients
• Support Marketing projects, milestones, tasks & timelines, and occasional social posts
• Support internal projects and events as needed

Job Requirements

• 2+ years of Account/Client Management
• 2+ years of Project Management
• 1+ years of Agency client experience
• 1+ years of experience within environmental art & design
• Experience with projects in a built environment and/or the Arts
• Experience with project management software (i.e. Basecamp)
• Excellent communication skills (verbal and written)
• Experience with small-to-large complex organizations, ability to handle multiple stakeholders at various levels
• Ability to multi-task & manage about 6-8 projects simultaneously
• Proficiency on G Suite tools; Sheets, Docs and Slides
• Highly motivated, proactive, accurate, and organized
• Proficient with building budgets, agreements, and presentations
• Critical thinker who can digest a client’s needs and translate them to the team
• Open-minded, curious, and excited about making new ideas come to life every day
• Thrives on keeping order and staying on track
• Agile & embraces change as a part of the creative process
• Collaborative, flexible, and excited to adapt and be a part of a growing company

Status

Full-time, Contract/Temp - Potential to hire at the end of the term

Pay

$30-$36/hr (Depends on experience/level)

Reports to

Managing Director

Location

In-house, Seattle, WA (SoDo)