Account Principal, Work Transformation

Cyod; Oregon (WI); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Cyod is seeking an experienced Account Principal for Work Transformation to lead transformational programs and enhance customer value. This position allows fully remote work flexibility.

The ideal candidate should have extensive experience in account management and digital transformation, with significant roles in leading teams on Microsoft Office or Google Workspace implementations. You'll work closely with PMO leads and Enterprise Architects to ensure delivery excellence across high-value contracts.

Qualifications

• 15–20 years of industry experience, including a role as a services delivery lead.
• At least 10 years in client/account management or digital transformation.
• Experience leading major implementations of Microsoft Office or Google Workspace.

Responsibilities

• Act as the 'delivery CEO' for designated accounts.
• Manage professional services narrative across $1M+ contracts.
• Lead strategic business reviews and executive steering committee meetings.

Skills

Client/account management

Leadership in digital transformation

Microsoft Office migrations

Google Workspace implementations

Complex contracting models navigation

Job description

Requisition Number: 105240

Account Principal, Work Transformation

Location: You will have the flexibility to work fully remote.

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

About the role

As an Account Principal, Work Transformation you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high‑margin services growth. Along the way, you will get to:

• Act as the “delivery CEO” of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO).
• Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts.
• Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins.
• Lead delivery of strategic business reviews and executive steering committee meetings.

Qualifications

• 15–20 years of industry experience, typically including time as a former services delivery lead or career strategic consultant.
• At least 10 years in client/account management or leading large‑scale digital transformation programs.
• Demonstrated experience leading teams in major implementations or migrations of Microsoft Office or Google Workspace.
• Proven ability to navigate complex contracting models and drive services sales from plan to implementation.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.