Account Partner - SLED - Public Sector

Salesforce; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Salesforce is seeking an experienced Account Partner to manage a portfolio of SLED government accounts, driving the full professional services sales cycle from pipeline to close. You will collaborate with License Account Executives, Delivery Architects, and Customer Success Managers to deliver digital transformation for public sector organizations.

The role requires consulting sales experience in state/local markets, a proven track record closing complex SOWs, and deep knowledge of government

Qualifications

• Executive presence and ability to engage senior public sector stakeholders.
• Willingness to travel to client sites as needed.
• Ability to lead cross-functional teams (license, product, operations, delivery).
• Experience in closing complex SOW-based services engagements.

Responsibilities

• Own a bookings quota and territory for professional services engagements.
• Build trusted relationships with government executives and agency leadership.
• Lead solution-scoping conversations and develop customer-centric proposals.
• Navigate state/local procurement vehicles and CO/contract vehicles.
• Partner with channel partners to maximize services reach and impact.
• Maintain accurate forecasting and pipeline hygiene in Salesforce CRM.
• Deliver executive-level presentations and business value storytelling to stakeholders.
• Drive customer adoption and lifecycle management for new and existing accounts.
• Demonstrated capture, teaming, and procurement strategies for large engagements.

Skills

Executive presence

Travel willingness

Cross-functional collaboration

Solution selling

Tools

Salesforce platform (Sales Cloud/Service Cloud)

AI tooling awareness

Job description

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

As a leading Account Partner (AP) on the State & Local Services team, you are a trusted advisor who helps government agencies unlock significant business value from their Salesforce investment. You own and grow a portfolio of SLED government accounts, driving the full professional services sales cycle — from pipeline generation and solution scoping through close. You partner closely with License Account Executives, Engagement Managers, Delivery Architects, and Customer Success Managers to ensure customers achieve their digital transformation goals.

Key Responsibilities:

• Own a bookings quota and territory, independently sourcing and closing professional services engagements (Statements of Work, fixed-price agreements, multi-year contracts)
• Build and maintain trusted relationships with government executives, program managers, and agency leadership
• Lead solution-scoping conversations and develop compelling, customer-centric proposals
• Navigate SLED procurement vehicles (e.g., NASPO ValuePoint, cooperative purchasing agreements, state-specific contract vehicles)
• Partner with resellers like Carahsoft and other channel partners to maximize services reach
• Maintain accurate forecasting and pipeline hygiene in Salesforce CRM
• Deliver executive-level presentations and business value storytelling to C-suite and senior government stakeholders
• Drive customer adoption and lifecycle management through proactive sales activities for both new and existing accounts
• Demonstrated experience with capture strategies, teaming strategies and procurement strategies for large, complex professional services engagements
• Demonstrated ability to work with cross-functional teams (license, product, internal operations, architecture and delivery teams) to

Required Qualifications

• 8+ years of experience in consulting sales with demonstrated success in state and/or local government markets or a combination of professional services and technology sales in these markets
• Proven track record closing complex, SOW-based services engagements
• Deep familiarity with government procurement processes and contract vehicles
• Strong executive presence and ability to engage senior public sector stakeholders
• Knowledge of Salesforce platform solutions (Sales Cloud, Service Cloud, Government/Industry Clouds) preferred
• Ability to travel to client sites as needed
• Demonstrated interest and understanding of rapidly-evolving AI tooling for customer use as well as for use in delivery models for professional services organizations.

Desired Skills

• Experience with digital government transformation initiatives (CRM modernization, health & human services, courts, DMV, public safety)
• Familiarity with Phase 0 / discovery engagement motions
• Proficiency using AI tools throughout the sales cycle for buyer research and pipeline strategy

  Unleash Your Potential

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