Account Partner - SLED - Public Sector

Salesforce; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Paid parental leave

Employee stock purchasing program

Job summary

Salesforce is seeking an experienced Account Partner on the State & Local/NGO Professional Services team in Charlotte, NC. You will drive the full professional services sales cycle for government accounts, ensuring they unlock value from their Salesforce investment.

With 8+ years in consulting sales and familiarity with government procurement, you will engage stakeholders, develop proposals, and lead sales activities to foster digital transformation goals. Salesforce offers comprehensive benefits and a commitment to equality in the workplace.

Qualifications

• 8+ years of experience in consulting sales, particularly in government markets.
• Proven track record of closing complex services engagements.
• Ability to engage with senior public sector stakeholders.

Responsibilities

• Own a bookings quota and territory, independently sourcing and closing engagements.
• Build and maintain trusted relationships with government executives.
• Lead solution-scoping conversations and develop proposals.

Skills

Consulting sales experience

Government procurement processes

Salesforce platform knowledge

Strong executive presence

Job description

About The Role

As a leading Account Partner (AP) on the State & Local/ NGO Professional Services team, you are a trusted advisor who helps government agencies unlock significant business value from their Salesforce investment. You own and grow a portfolio of SLED/NGO government accounts, driving the full professional services sales cycle — from pipeline generation and solution scoping through close. You partner closely with License Account Executives, Engagement Managers, Delivery Architects, and Customer Success Managers to ensure customers achieve their digital transformation goals.

Key Responsibilities

• Own a bookings quota and territory, independently sourcing and closing professional services engagements (Statements of Work, fixed‑price agreements, multi‑year contracts)
• Build and maintain trusted relationships with government executives, program managers, and agency leadership
• Lead solution‑scoping conversations and develop compelling, customer‑centric proposals
• Navigate SLED/NGO procurement vehicles (e.g., NASPO ValuePoint, cooperative purchasing agreements, state‑specific contract vehicles)
• Partner with resellers like Carahsoft and other channel partners to maximize services reach
• Maintain accurate forecasting and pipeline hygiene in Salesforce CRM
• Deliver executive‑level presentations and business value storytelling to C‑suite and senior government stakeholders
• Drive customer adoption and lifecycle management through proactive sales activities for both new and existing accounts
• Demonstrated experience with capture strategies, teaming strategies and procurement strategies for large, complex professional services engagements
• Demonstrated ability to work with cross‑functional teams (license, product, internal operations, architecture and delivery teams) to ...

Required Qualifications

• 8+ years of experience in consulting sales with demonstrated success in state and/or local government/ and /or NGO markets or a combination of professional services and technology sales in these markets
• Proven track record closing complex, SOW‑based services engagements
• Deep familiarity with government procurement processes and contract vehicles
• Strong executive presence and ability to engage senior public sector stakeholders
• Knowledge of Salesforce platform solutions (Sales Cloud, Service Cloud, Government/Industry Clouds) preferred
• Ability to travel to client sites as needed
• Demonstrated interest and understanding of rapidly‑evolving AI tooling for customer use as well as for use in delivery models for professional services organizations.

Desired Skills

• Experience with digital government transformation initiatives (CRM modernization, health & human services, courts, DMV, public safety)
• Familiarity with Phase 0 / discovery engagement motions
• Proficiency using AI tools throughout the sales cycle for buyer research and pipeline strategy

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that’s inclusive and free from discrimination. Your rights and protections are guaranteed under federal, state, and local anti‑discrimination laws.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at https://www.salesforcebenefits.com.