Account Operations Supervisor

Crane Worldwide Logistics; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Quarterly Incentives

Paid Time Off 17 days

Medical/Dental/Vision benefits

Tuition Reimbursement

Recognition & Rewards

Volunteer Time

Employee Discounts

Wellness incentives

Job summary

Crane Worldwide Logistics is seeking an experienced operations leader to manage the account and ensure staff execute service agreements to standard. You will drive profitability through superior service and proactive client communication, while monitoring revenue, expenses and financials.

The role requires on-site presence, at least five years of related experience, and supervisory experience in a logistics environment. Benefits include comprehensive coverage and employee programs.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.

Responsibilities

• Lead and manage operations for the account to ensure service agreements meet or exceed standards.
• Maximize profitability through superior service and prompt, effective communications with the manager and client.
• Review revenue and expenses against budget; raise issues when necessary.
• Provide excellent service and responsiveness to the client.
• Monitor financial aspects of the account (purchasing, budget prep and review, reporting, expenses).

Skills

Microsoft Office

Internet & web apps

Job-specific software

Communication & coordination

Education

High school diploma or GED

Bachelor's degree preferred

Job description

• Lead and manage operations for account to ensure that the operations staff executes service agreements at, or above the Company's standards
• Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters with the manager as well as client as needed
• Review revenue and expenses to budget constraints and elevate issues as the need arises
• Provide excellent service and responsiveness to client
• Monitor the financial aspects of the assigned account (purchasing, budget preparation and review, reporting and expenses).

Other Skills & Abilities

• Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications

Physical Requirements

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Sitting for extended periods of time
• Vision abilities required by this job include close vision and the ability to adjust focus
• Walking within the warehouse and inspecting freight
• This job requires presence on-site at the assigned work location

Education & Experience

• High school diploma or GED Required, Bachelor's degree preferred
• Minimum five years of related experience required
• Minimum four years of industry experience required
• Minimum three years of supervisory experience required

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.