eCommerce Account Operations Specialist - Sports

Hybrid Apparel; Lewis Center (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A reputable eCommerce apparel firm located in Lewis Center seeks an Account Operations Specialist. This role involves managing eCommerce accounts, collaborating with merchandisers for product lists, and ensuring quality compliance for listings. Candidates should have a Bachelor's degree in a related field and 2+ years of experience in account management or merchandising. Strong Excel skills and familiarity with eCommerce platforms are essential. The role is office-based with standard business hours.

Qualifications

• 2+ years of experience in ecommerce account management or merchandising in the apparel/fashion industry.
• Strong problem-solving and self-starting skills.
• Analytical skills to interpret data for decision-making.

Responsibilities

• Manage and grow ecommerce accounts closely with merchandisers.
• Audit account listings for accuracy and brand compliance.
• Work with Account Managers to implement merchandising strategies.
• Monitor performance of product categories and listings.

Skills

Ecommerce account management

Fashion merchandising

Data interpretation

Communication skills

Excel proficiency

Education

Bachelor's degree in Fashion Merchandising, Marketing, Advertising, Business, or related field

Tools

Microsoft Office Suite

Ecommerce platforms such as Amazon, Walmart, Target+, and/or Shopify

Job description

Hybrid Digital is an eCommerce apparel company located in Lewis Center. With over 40 years of industry experience, Hybrid Digital has cemented itself as one of the most dependable and trusted sources for on-demand print and fulfillment.

General Job Description

The Account Operations Specialist at Hybrid Digital will be responsible for managing and growing ecommerce accounts by working closely with merchandisers, overseeing the listing process, and ensuring quality and compliance for all product listings.

Essential Duties & Responsibilities

• Work with the Account Manager to achieve company sales goals for owned accounts.
• Merchandising: Collaborate with Merchandisers to create compelling new product assortments that resonate with clients.
• Listing Management: Own the listing creation process using automated tools and bulk upload processes to ensure accurate and brand-compliant listings.
• Quality Control: Audit account listings daily, focusing on accuracy, brand compliance, and inventory levels to ensure optimal performance.
• Strategy Implementation: Work with Account Managers to develop and implement merchandising strategies that align with company goals.
• Collaborate with Account Managers to plan assortments to drive incremental sales volume.
• Identify growth opportunities and explore white space in each account.
• Monitor and report on the performance of product categories and individual listings.
• Maintain awareness of current trends and consumer behavior to enhance the e-commerce customer experience.
• Work with internal and external partners to maximize listing exposure.

Knowledge, Skills, & Abilities

• Bachelor's degree in Fashion Merchandising, Marketing, Advertising, Business, or a related field.
• 2+ years of experience in ecommerce account management or merchandising in apparel/fashion.
• Experience with Microsoft Office Suite, including strong Excel skills.
• Strong problem-solving and self-starting skills.
• Experience with ecommerce platforms including Amazon, Walmart, Target+ and/or Shopify.
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Excellent communication and collaboration skills.

Working Conditions

Hours / Shifts

Standard business hours

Work Environment

Office environment: physical activity detailed below.

Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.