Account Onboarding Specialist

DSI

Urbandale (IA)

On-site

USD 33,000 - 41,000

Full time

14 days+

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Benefits offered by this job

$18 per hour with annual raises available

Medical, Dental, Vision, and Life insurance available from first day of employment

401k Plan with employer matching

Paid vacation, personal/sick days, and bereavement time

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Advancement opportunities

Job summary

A technology services company in Urbandale, IA is seeking an Entry Level Account Onboarding Specialist to join their team. The successful candidate will process dealer applications, ensure compliance, and maintain communication with partners. This role requires strong attention to detail, excellent communication skills, and proficiency in Microsoft applications. Benefits include $18 per hour, medical benefits, and opportunities for advancement.

Qualifications

High school diploma or equivalent; college coursework is a plus.
Exceptional attention to detail and organizational skills.
Excellent verbal and written communication abilities.
Professional demeanor and strong sense of accountability.
Ability to adapt quickly in a high-volume, fast-paced environment.

Responsibilities

Process new dealer applications for partners such as DIRECTV, Frontier, and AT&T.
Verify and validate Certificates of Insurance for dealer compliance.
Maintain clear and timely communication regarding onboarding status with dealers and internal teams.
Generate and manage accurate program-related reports and documentation.
Utilize multiple systems and platforms efficiently and simultaneously.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Proficiency in Microsoft Excel, Word, Outlook, and Google Docs

Education

High school diploma or equivalent

Job description

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This range is provided by DSI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/yr - $18.00/yr

DSI Systems Inc., an Authorized AT&T and DIRECTV Partner, is seeking a detail-oriented and highly motivated Account Onboarding Specialist to join our fast-paced and dynamic team. In this role, you will be responsible for processing dealer applications across multiple national providers, ensuring a smooth onboarding experience, and delivering timely communication and accurate reporting. This is a great opportunity for someone who thrives in a deadline-driven environment and takes pride in precision and professionalism.

The Account Onboarding Specialist is a key player who directly supports the DSI mission to deliver exceptional value and seamless service to our partners. Your efforts will contribute to the growth of national programs by ensuring new dealers are onboarded efficiently and accurately. You'll work alongside professionals across departments—sales, logistics, and support—to maintain the high standards our partners rely on and help fuel continued success across our network.

This is an in-office position that will report to our office in Urbandale, IA.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Responsibilities

Process new dealer applications for partners such as DIRECTV, Frontier, and AT&T
Verify and validate Certificates of Insurance for dealer compliance
Maintain clear and timely communication regarding onboarding status with dealers and internal teams
Generate and manage accurate program-related reports and documentation
Utilize multiple systems and platforms efficiently and simultaneously
Ensure professional representation of DSI in all communications
Collaborate effectively within a team while also managing individual tasks independently

Requirements

High school diploma or equivalent; college coursework a plus
Exceptional attention to detail and organizational skills
Excellent verbal and written communication abilities
Proficient in Microsoft Excel, Word, Outlook, and Google Docs
Professional demeanor and strong sense of accountability
Ability to adapt quickly in a high-volume, fast-paced environment
Self-motivated, positive attitude, and results-driven mindset

Benefits

$18 per hour with annual raises available
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Seniority level