Account Manager - Wholesale

Mountaire Farms; Millsboro (DE); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Eight paid holidays

Onsite health centers

Dental and Vision programs

401(k) with profit sharing

Employee discounts

Job summary

Mountaire Farms is seeking an Account Manager to oversee a customer base, ensuring exceptional service and active involvement in order allocations, inventories, and profitability. The role emphasizes relationship-building, negotiation, and cross-functional teamwork to support sales goals and customer satisfaction.

The position requires a BS degree or higher with 0–5 years in the industry, strong customer service skills, and proficiency in MS Office.

Qualifications

• BS degree or higher required.
• 0–5 years in industry.
• Understanding of Customer Service.
• Sales/Negotiating experience preferred.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Account Management - manage customer relationships and daily order allocations, pricing and volume growth.
• Cross-department collaboration with QA, Transportation and other teams.
• Reporting and KPI tracking to improve performance.
• Training and development with managers to improve salesmanship.

Skills

Customer service

Sales/negotiation

Communication

Education

BS degree or higher

Tools

Microsoft Office Suite

Job description

JOB DESCRIPTION

The Account Manager will manage their customer base with exceptional customer service through day-to-day activities. The overall account management will require adjusting order allocations, product inventories, and other activities to improve the bottom line. The most junior of account management: Account Managers must demonstrate an eagerness to learn the process. Outstanding communication skills and negotiation skills are essential to this position with the desire to build strong working relationships with both their internal and external customer.

PRIMARY PURPOSE

The Account Manager will manage their customer base with exceptional customer service through day-to-day activities. The overall account management will require adjusting order allocations, product inventories, and other activities to improve the bottom line. The most junior of account management: Account Managers must demonstrate an eagerness to learn the process. Outstanding communication skills and negotiation skills are essential to this position with the desire to build strong working relationships with both their internal and external customer.

MAJOR DUTIES & RESPONSIBILITIES

• Account Management - Managing the customer relationship including but not limited to relationship building, customer expectations, daily order allocation, and pricing/volume growth models.
• Cross-Department Collaboration - Coordinating solutions on major problems with customers, QA, Transportation, and other departments.
• Reporting Activities - Capturing and presenting key performance indicators to ensure a focus on consistently improving performance.
• Training and Development - Work with managers and internal customers to better understand the market and the company while improving overall salesmanship.

QUALIFICATIONS

• BS degree or higher.
• 0 - 5 years in industry.
• Understanding of Customer Service.
• Sales/Negotiating Experience.
• Proficiency in Microsoft Office Suite.

ABOUT US

Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we’ve operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance.

MOUNTAIRE OVERVIEW

Mountaire Farms is an agricultural food production and processing company providing work for over 10,000 people at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

ABOUT THE TEAM

Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

TOTAL COMPENSATION

Mountaire also offers an amazing total compensation package! A few examples of our benefits that may be offered to you are:

• eight paid holidays
• Medical Plans with free onsite Health and Wellness Centers
• Dental and Vision Programs
• Employee Assistance Program for you and your family
• Retirement Planning with 401(k)
• Profit Sharing
• Employee Discounted Chicken Sales
• Employee Discounts with partners (Car Purchase, Phone Plans, & Shopping)
• Tuition Reimbursement and many exciting career development programs!