Account Manager, Western Canada

StackAdapt; United States; Teletrabalho; USD 63 000 - 87 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

401K / Pension

Paid time off including birthday

Mental health program

Health benefits from day one

Work from home reimbursements

Global WeWork access

Training and onboarding

Personal development support

Programmatic courses & certifications

Parental leave

Friendly culture

Team events

Resumo da oferta

StackAdapt Inc. is seeking a Client Services Manager to manage post-sales client relationships, drive user adoption of the StackAdapt platform, and optimize campaigns for ROI. You will work with Account Executives and cross-functional teams to deliver measurable results across campaigns.

The role emphasizes RTB/programmatic expertise, strategic advisory, and opportunities to travel up to 20% for meetings and reviews. Remote-first role with Canada location preference.

Qualificações

• 3+ years of Real Time Bidding/programmatic experience (DSP, Ad Network)
• Proven success in managing client relationships and delivering service excellence
• Experience running Google AdWords, Facebook Ads or via a DSP as a self-serve user

Responsabilidades

• Act as the main point of contact for your portfolio of clients across verticals
• Design unique campaign strategies within the StackAdapt platform
• Provide regular reporting on goals and optimize to meet KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP and troubleshoot pixels
• Identify upsell opportunities and improve tools, procedures and reports
• Analyze campaign performance and recommend new opportunities
• Lead in-person and virtual meetings, QBRs and training sessions
• Provide strategic thought leadership as a trusted advisor to clients
• Travel up to 20% of the time

Conhecimentos

RTB programmatic

DSP

Ad Network

Client relationships

Ferramentas

Google Ads

Facebook Ads

Descrição da oferta de emprego

the company is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered the company Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose the company to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

Reporting to the Manager, Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the the company platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.

the company is a Remote First company although we are requiring candidates be located in Western Canada, with a strong preference of someone in the Greater Vancouver area.

What you'll be doing:

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the the company platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the the company DSP, including third party tag implementation and pixel creation/troubleshooting
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
• Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
• Travel up to 20% of time

What you'll bring to the table:

• 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas
• Experience working with complex databases is a plus

The compensation range listed for this role reflects the expected base salary for candidates located in the posting country based on a global rate. It is informed by market data and the approved budget for this position. the company maintains different compensation ranges for roles across other countries and regions, and final offers will be aligned to the candidate’s current location. We do not ask candidates about current or prior salary history, and we will not use such information, if volunteered, in setting an offer.

This range represents base salary only. Depending on the role, candidates may also be eligible for additional compensation such as annual bonuses, commissions, equity awards, and a comprehensive benefits package.

Factors Influencing Final Compensation:

• The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate's specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications.
• Other business factors, such as organizational needs and budget alignment, may also be considered in the final offer.

Base Salary Band

$88,000—$121,000 CAD

StackAdapter's Enjoy:

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to the company programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!

Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where the company does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.

the company is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability, superpower status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at the company.

the company is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require an accommodation, please let us know.

We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.

About the company

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:

G2 Top Software for 20262026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

2026 Winner in the (CTV/OTT) Product/Platform category for the 2026 ADWEEK Tech Stack Awards

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