Account Manager, Western Canada

Jobicy; United States; Remote; USD 63,000 - 86,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Paid time off

Mental health care

Health benefits

WFH reimbursements

WeWork access

Training programs

Parental leave

Inclusive culture

Job summary

StackAdapt is a remote-first company seeking a Client Services Manager to grow client adoption, manage campaigns, and maximize ROI. You will collaborate with Account Executives and cross-functional teams to deliver measurable outcomes across the customer journey.

The role leverages RTB/programmatic expertise to optimize campaigns and provide strategic solutions, with travel up to 20% as needed.

Qualifications

• 3+ years of Real Time Bidding/programmatic experience.
• 2+ years managing client relationships preferred.
• Strong ability to explain technical concepts clearly.

Responsibilities

• Act as the main contact for a portfolio of clients across verticals.
• Design campaign strategies within the StackAdapt platform.
• Provide regular reporting and strategic optimizations to meet KPIs.
• Set up traffic campaigns on StackAdapt DSP and manage tags/pixels.
• Identify upsell opportunities and improve tools and reports for efficiency.
• Analyze campaign performance to optimize opportunities.
• Conduct in-person and virtual meetings, QBRS, and training sessions.
• Serve as a strategic advisor to clients.
• Travel up to 20% of time.

Skills

Real Time Bidding

Programmatic expertise

DSP

Ad Network

Tools

DSP platform

Analytics tools

Job description

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

Reporting to the Manager, Client Services, you’ll play an integral role in post‑sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.

StackAdapt is a Remote First company although we are requiring candidates be located in Western Canada, with a strong preference of someone in the Greater Vancouver area.

What you’ll be doing:

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
• Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
• Travel up to 20% of time

What you’ll bring to the table:

• 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self‑serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• The ability to grasp and communicate technical concepts and platform‑based knowledge
• Familiarity with the latest digital advertising trends and ideas
• Experience working with complex databases is a plus

Factors Influencing Final Compensation:

• The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate’s specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications.
• Other business factors, such as organizational needs and budget alignment, may also be considered in the final offer.

Base Salary Band $88,000—$121,000 CAD

StackAdapter’s Enjoy:

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday’s off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!

Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability, superpower status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt.

StackAdapt is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require an accommodation, please let us know.

We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.

About StackAdapt

We’ve been recognized for our diverse and supportive workplace, high performing campaigns, award‑winning customer service, and innovation. We’ve been awarded:

• G2 Top Software for 2026
• 2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
• #1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
• 2026 Winner in the (CTV/OTT) Product/Platform category for the 2026 ADWEEK Tech Stack Awards

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