Account Manager (Water Management)

Integratedcooling; Orlando (FL); Híbrido; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Integratedcooling in Orlando is seeking an Account Manager to lead end-to-end water management service delivery for hospital and hospitality clients. You will drive client retention by building strong relationships and serving as the primary client contact throughout engagements.

You will also surface additional sales opportunities, develop execution plans, and coordinate with engineering and water quality teams to ensure site-specific programs meet safety and regulatory standards.

Formación

• Lead end-to-end delivery of water management services for hospital and/or hospitality clients.
• Foster strong client relationships to drive retention and long-term partnerships.
• Serve as the primary client contact to ensure stakeholder alignment and satisfaction.
• Identify and surface additional sales opportunities within existing client portfolio.

Responsabilidades

• Develop detailed execution plans aligned with the scope of work.
• Coordinate with site contacts to ensure project milestones are met.
• Coordinate with engineering teams and water quality specialists for site-specific programs.
• Identify project risks and develop mitigation strategies.
• Ensure compliance with CDC/ANSI/ASHRAE/JCI standards and maintain documentation in systems.

Conocimientos

Client relationship management

Project delivery

Sales awareness

Descripción del empleo

Position Title:Account Manager(AM)

Reporting To: Director of Account Managers

Location: This is a hybrid position requiring travel in the Orlando, FL, metro area and working remotely from home.

Position Overview

• Project Delivery: Lead end-to-end delivery of water management services for hospital and/or hospitality clients, from initiation through closeout.
• Client Retention: Drive client retention by fostering strong relationships, ensuring consistent delivery of value, and proactively addressing client needs and concerns to maintain long-term partnerships.
• Client Engagement: Serve as the primary client contact, ensuring stakeholder alignment and satisfaction throughout the engagement lifecycle.
• Sales Support: Identify and surface additional sales opportunities within the existing client portfolio, generating qualified leads for the Sales team.
• Planning & Scheduling: Develop detailed execution plans in alignment with the scope of work and in coordination with site-level points of contact.
• Technical Oversight: Coordinate with engineering teams, water quality specialists, and infection control professionals to implement site-specific water management programs.
• Risk Management: Identify project risks (technical, operational, or regulatory) and develop mitigation strategies.
• Compliance & Documentation: Ensure all projects meet applicable water safety standards (e.g., CDC, ANSI/ASHRAE 188, ANSI/ASHRAE 514, ANSI/AAMI 108, CMS, Joint Commission) and maintain complete, accurate documentation in Phigenics' systems of record.
• Training & Education: Support client staff education on water management program implementation, monitoring, and maintenance.
• Quality Assurance: Review audit reports generated by the