Account Manager - State Farm Agent Team Member

Tomprunty; Salisbury, Northern (MD, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tom Prunty State Farm Agent is seeking an Account Manager to support daily operations and customer success. You will nurture customer relationships and act as a liaison between clients and agent office departments.

You will market relevant products to meet client needs, conduct policy reviews, and resolve complex issues while upholding a high standard of service. Bilingual Spanish is a plus; no weekend work is mentioned here but flexibility is encouraged.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.
• Bilingual Spanish preferred.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales targets

Sales conversations

Bilingual Spanish

Job description

Benefits:

• Simple IRA


• License reimbursement


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2012 and currently lead a team of eight. Before becoming a State Farm agent, I spent 23 years as Vice President of a packaging, trucking, and warehousing company, bringing decades of leadership and business experience into agency ownership. I'm a graduate of West Virginia University, have been married for more than 36 years, and am a proud parent of four. Outside of work, I enjoy golfing, fishing, and horseback riding.

Giving back is important to our agency, and we proudly support organizations including the Salvation Army and Habitat for Humanity.

Our agency offers a Simple IRA, 18 paid days off each year, licensing reimbursement, no weekend work, and a strong commitment to work-life balance. We believe in working hard while making sure our team has time to enjoy life outside of the office.

Our culture is positive, professional, and team-oriented. I'm looking for someone who brings a great attitude, works hard, and is ready to contribute to a successful team. If you're dependable, motivated, and looking for a stable career with an established agency, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Manager for Tom Prunty - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.


• Conduct policy reviews and provide recommendations to customers.


• Oversee the resolution of complex customer issues.


• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.


• Leadership and interpersonal skills.


• Proven track record of meeting sales targets.


• Willingness to engage in sales conversations.


• Bilingual Spanish preferred.