Account Manager - State Farm Agent Team Member

Cody Alexander - State Farm Agent; Knoxville (TN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Cody Alexander - State Farm Agent is seeking an Account Manager to grow our customer base and support daily operations. You will build strong client relationships and act as a liaison between clients and agency departments, promoting relevant insurance products to meet customer needs.

We value ambition, strong communication, and a sales mindset. Join a collaborative, growth-oriented team with opportunities for advancement and a culture focused on performance, training, and community involvement.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relationships

Sales targets

Communication

Team collaboration

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 after years of owning an independent agency, bringing with me a deep understanding of what it takes to build strong customer relationships and a high-performing team. Today, our office includes two team members who share that same drive for growth.

I graduated from the University of Central Florida and have been married since 2015; my wife and I have two girls and a boy, and when I'm not working, I love anything involving sports. Community involvement is very important to us, and this year we partnered with Tennessee Kids Belong to host a toy drive that directly supported local children in need.

Our office culture is built around ambition and positivity—we want team members who have big goals, who are motivated to earn great money, and who want to be part of something bigger than themselves. We offer PTO, bonuses, and unique incentives like leaving early on Fridays when weekly goals are met or earning a team trip for hitting annual goals.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:

As Account Manager - State Farm Agent Team Member for Cody Alexander - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.