Account Manager - SLED

HP Inc.; Richmond (VA); On-site; USD 122,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Generous time off

Parental leave

Relocation assistance

Job summary

HP Inc. is seeking an Account Manager - SLED to build and maintain relationships with State/Local/Education executives and align solutions to their needs. You will coordinate with pre-sales and inside sales to pursue deals and work with internal teams to deliver value and satisfaction.

The role emphasizes account planning, margin management, and opportunity tracking, with a focus on delivering comprehensive HP solutions to public sector clients. 50% travel expected, relocation available.

Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or commensurate work experience.
• Typically has 4-8 years of work experience in account management or related field.

Responsibilities

• Coordinate account plans and focus on value/volume while selling products and services.
• Collaborate with pre-sales and inside sales to pursue deals and coordinate with internal teams to deliver solutions.
• Build and maintain strong relationships with commercial clients and ensure high client satisfaction.
• Implement margin recovery strategies based on account coverage.
• Analyze win/loss data and propose improvements to sales ratios.
• Contribute to sales policies and strategies, identify growth opportunities, upsell, and cross-sell.
• Enter and manage opportunities in pipeline tools and support timely client communications.
• Stay updated on industry trends to identify new opportunities.

Skills

Business Development

B2B Sales

Cold Calling

Customer Relationship Management

Sales Management

Sales Process

Sales Territory Management

Salesforce

Upselling

Selling Techniques

Field Sales

Marketing

Product Knowledge

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration

Related discipline or commensurate work experience

Tools

Salesforce

CRM software

Job description

Account Manager - SLED

This Account Manager role is responsible for building professional relationships with State, Local and Education client executives and identifying account's unique business needs and delivering solutions to drive value to the client and the organization. The role coordinates with pre-sales and inside sales for deal pursuit and works with internal teams to deliver on the clients’ expectations.

Open to applicants local to Washington D.C. area.

Responsibilities

• Coordinates account plans on commercial account(s) and focuses on value and/or volume portfolio management and selling range of the organization’s products and services.
• Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.
• Builds and maintains strong relationships with commercial clients, focusing mainly on specialty buyers, understands their needs and challenges, and ensures client satisfaction.
• Implements margin recovery activities and strategies in full/partial ownership depending on account coverage.
• Analyzes account win/loss rates and makes recommendations to improve ratios.
• Designs and contributes to sales policies and strategies to achieve sales targets and objectives for the assigned business segment, identifying growth opportunities, upselling, and cross-selling to existing clients.
• Enters and manages all opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
• Provides support to clients and address any concerns or issues they may have in a timely and effective manner. Acts as the main point of contact for clients, ensuring a smooth and positive customer experience.
• Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-8 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, solutions), or a related field or an advanced degree with little or no work experience.

Knowledge & Skills

• Business Development
• Business To Business
• Cold Calling
• Conflict Resolution
• Customer Relationship Management
• Field Sales
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Development
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Responds to routine issues within established guidelines.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary

The on-target earnings (OTE) range for this role is $122,000 - $160,000 annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview (https://hpbenefits.ce.alight.com/) )

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

50%

Relocation -

Yes

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy (https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225) or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) "