Account Manager- Service/Repair (Tallahassee)

thyssenkrupp Elevator; Tallahassee (FL); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

FSA

HSA

Disability Insurance

Life Insurance

Spouse & Dependent life

Identity theft protection

Pet insurance

EAP

Tuition reimbursement

401(k) match

Vacation days

Holidays

Paid sick leave

Parental leave

Résumé du poste

TK Elevator is seeking an Account Manager- Service/Repair in the United States (Tallahassee, FL) to drive growth and manage a portfolio of service accounts. You will prepare bids, develop relationships, and rely on strong product knowledge and elevator code understanding to win opportunities.

The role requires a Bachelor’s degree or equivalent experience with 6+ years in sales, including B2B, and prefers Salesforce proficiency. Team collaboration and rigorous follow-up are essential.

Qualifications

• Bachelor’s degree or equivalent experience required or relevent 6+ years sales experience.
• Strong attention to detail with proactive follow-up skills.
• Demonstrated success in a fast-paced environment.

Responsabilités

• Growth: Meet revenue and profit goals through impeccable customer service, in-depth company and industry knowledge, capital campaign development, pipeline creation, and consultative selling techniques.
• Account Management: Manage multi-tiered client portfolio within an assigned territory. Develop and nurture successful client relationships through multiple sources, included a preliminary book of business.
• Knowledge: Utilize strong working knowledge of company products, supplier information, and elevator code requirements.
• Sales: Prepare service contract bids and repair job proposals based on proprietary software, cross-functional team support, blueprints, and equipment surveys.
• Team Player: Works directly with operations team, provides rapid client communication, and nurtures sales team relationships.

Connaissances

Account management

Sales

Customer service

Relationship building

Negotiation

Communication

Formation

Bachelor's degree

Equivalent experience

Outils

Salesforce

Description du poste

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TK Elevator is looking for an Account Manager- Service/Repair

Account Managers support TK Elevator’s growth through business development, account management, consultative selling, and excellent client satisfaction. They focus on service accounts and repair work while serving as the primary point of contact for a portfolio of clients within an identified territory.

ESSENTIAL JOB FUNCTIONS:

• Growth: Meet revenue and profit goals through impeccable customer service, in-depth company and industry knowledge, capital campaign development, pipeline creation, and consultative selling techniques.

• Account Management: Manage multi-tiered client portfolio within an assigned territory. Develop and nurture successful client relationships through multiple sources, included a preliminary book of business.

• Knowledge: Utilize strong working knowledge of company products, supplier information, and elevator code requirements.

• Sales: Prepare service contract bids and repair job proposals based on proprietary software, cross-functional team support, blueprints, and equipment surveys.

• Team Player: Works directly with operations team, provides rapid client communication, and nurtures sales team relationships.

EDUCATION & EXPERIENCE:

• Bachelor’s degree or equivalent experience required or relevent 6+ years sales experience.

• Minimum 1 year of business-to-business sales experience is required.

• Strong attention to detail with proactive follow-up skills.

• Demonstrated success in a fast-paced environment.

• Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.

• Excellent time management, organizational, and presentation skills.

• Salesforce experience. (preferred)

• Ability to read and interpret architectural and/or blueprint/drawings. (preferred)

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Important note:

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE - Move Beyond