Account Manager- Service/Repair (Greenville)

TK Elevator; Charlotte (NC); On-site; USD 65,000 - 160,000; Full time

Job summary

Join a leading company as an Account Manager in Greenville, SC, responsible for maintaining service accounts and optimizing relationships with clients to drive revenue. This position requires a Bachelor's degree and prior sales experience, focusing on service and repairs in the elevator industry. Candidates will engage with clients, prepare job proposals, and exceed sales goals through relationship-building and service excellence.

Qualifications

• 1-2 years of sales experience or training required.
• 3+ years of elevator sales experience preferred.
• Ability to read and interpret architectural drawings preferred.

Responsibilities

• Secure and maintain service accounts and repair work.
• Develop strong relationships with customers to meet revenue goals.
• Prepare repair job proposals and service contract bids.

Skills

Sales Management

Customer Relationship Management

Contract Negotiation

Education

Bachelor's degree

Job description

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What We Expect

The first 3 letters in workplace safety are Y-O-U!

Greenville, SC

Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.

What We Expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Greenville, SC

Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.

ESSENTIAL JOB FUNCTIONS:

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
• Develops capital plans for customers to address their short- and long-term building needs.
• Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
• Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
• Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
• Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.
  
  

Who we are looking for

EDUCATION & EXPERIENCE:

• Bachelor's degree and 1-2 years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferred
• Ability to read and interpret architectural and/or blueprint/drawings preferred
• Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred
  
  

What we offer Who we are Contact

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Machinery Manufacturing, Facilities Services, and Construction

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