Account Manager - San Diego

EAGLES POINT SECURITY; San Diego (CA); On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k) Retirement Plan

Bonus & Incentive Programs

Job summary

Eagles Point Security in San Diego, CA is seeking an Account Manager to oversee client accounts, lead field personnel, and ensure top-tier service delivery. This full-time on-site role requires a proactive leader with security industry experience and a commitment to client satisfaction.

You will hire, train, and manage security staff, coordinate schedules, verify invoicing, and act as the primary liaison with clients.

Qualifications

• Minimum 1 year of experience in contract security.
• Prior supervisory experience in security or field ops.
• Strong written and verbal communication skills in English.
• Excellent problem-solving, decision-making, and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Solid understanding of team scheduling, coverage, and labor management.

Responsibilities

• Oversee day-to-day operations across assigned accounts and ensure service standards are met.
• Hire, train, coach, and manage security staff; take corrective action when necessary.
• Act as primary liaison between clients and the company building trust and strong partnerships with clients.
• Coordinate schedules, approve payroll/time-off requests, and verify invoicing accuracy.
• Monitor and support after-hours emergencies as needed.
• Conduct post checks and provide in-field coverage during staff shortages or urgent gaps.
• Contribute to service delivery improvements and staff development efforts.
• Establish post orders and site-specific protocols for each property in your portfolio.

Skills

Contract security

Supervisory experience

English proficiency

Communication

MS Office

Labor scheduling

Flexible hours

Driver’s license

Tools

Microsoft Office

Job description

About this position

Now Hiring: Account Manager – Contract Security (San Diego, CA)

Are you an experienced, driven, and adaptable leader in the contract security field? Eagles Point Security, one of California’s fastest-growing security companies is seeking a dynamic Account Manager to oversee operations, lead teams, and ensure client satisfaction across a dedicated portfolio in San Diego.

Join a team where leadership, service excellence, and professional development come standard.

Location: San Diego, CA
Type: Full-Time | Monday–Friday | 10:00 AM – 6:00 PM (Flexibility Required)
Pay: $63,000 annually
Bonus & Incentive Programs discussed during the interview

Responsibilities Include:

• Oversee day-to-day operations across assigned accounts and ensure service standards are met
• Hire, train, coach, and manage security staff; take corrective action when necessary
• Act as primary liaison between clients and the company building trust and strong partnerships with clients
• Coordinate schedules, approve payroll/time-off requests, and verify invoicing accuracy
• Monitor and support after-hours emergencies as needed
• Conduct periodic post checks and provide in-field coverage during staff shortages or urgent gaps
• Contribute to service delivery improvements and staff development efforts
• Establish post orders and site-specific protocols for each property in your portfolio

Qualifications:

• Minimum 1 year of experience in contract security (Required)
• Prior supervisory experience in a security or field ops setting
• Strong written and verbal communication skills in English
• Excellent problem-solving, decision-making, and multitasking abilities
• Must be proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Solid understanding of team scheduling, coverage, and labor management
• Ability to work flexible hours including occasional weekends/evenings based on client needs
• Valid driver’s license and reliable transportation

Why Join Eagles Point Security?

• Rapidly expanding company with real growth opportunities
• Performance-based bonus and incentive programs
• Supportive leadership that invests in your professional success
• Full benefits package: Health, Vision, Dental, Life
• 401(k) Retirement Plan
• A collaborative team environment focused on integrity and operational excellence

Work Location: On-site – San Diego, CA
Company HQ: 4550 Kearny Villa Rd. Suite 116, San Diego, CA 92123

Eagles Point Security is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.