Strategic Account Manager, Clinical Trials - Remote

Walgreens; Deerfield (IL); On-site; USD 103,000 - 164,000; Full time

Job summary

Walgreens RWE Clinical Trials is seeking an Account Manager with a strong background in client management and business development to drive growth across the RWE Clinical Trials portfolio.

You will manage assigned accounts, identify opportunities, and coordinate with scientific delivery teams to ensure successful implementations and strong customer satisfaction.

Qualifications

• Bachelor’s Degree with 2+ years in direct/indirect client/account management or High School/GED with 5+ years in client management

Responsibilities

• Manage client accounts and relationships to achieve sales targets
• Drive new business opportunities across RWE Clinical Trials
• Collaborate with internal teams to develop strategies and close deals
• Lead proposal responses and bid defenses with coordination across teams
• Travel up to 25% for business needs

Skills

Account management

Client relationship

Sales strategy

RWE/HEOR familiarity

Education

Bachelor’s degree

High School Diploma or GED

Tools

Sales automation systems

Job description

Job Summary

Walgreens RWE (Real World Evidence) Clinical Trials is seeking an Account Manager, RWE Clinical Trials with business development, client management, and stakeholder management skills to drive the success of the Walgreens RWE Clinicals Trials business segment. This position offers a unique entrepreneurial experience for a candidate who has been part of a team with demonstrated success in winning new clients, and who understands the development of new therapies, Phase I IV clinical research, clinical operations, as well as Health Economics and Outcomes Research (HEOR), Market Access and RWE. The Account Manager is responsible for the growth of an assigned set of accounts as well as the overall satisfaction and client management activities. This role requires consultative, proactive sales activities directed at decision makers and decision influencers at existing and new client contacts. Proactively find and qualify opportunities including defining the solutions and recommending pricing structures to meet strategic goals. Serve as the primary contact until project Kick Off (KO), then coordinates with the relevant business area(s) to ensure a successful implementation.

Job Responsibilities

• Client account and relationship management
• Responsible for achieving budgeted sales within the assigned client accounts
• Client account development to drive new business opportunities across the verticals of RWE Clinical Trials business (e.g patient recruitment, Decentralized Clinical Trials (DCT), HEOR and epidemiological studies, post marketing studies)
• Drive client account strategy and development through strategic and tactical account planning in partnership with the scientific research delivery teams
• Work in collaboration with sales operations, finance, and other internal support functions to drive and close business and achieve sales authorization targets
• This role requires consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new client contacts
• Proactively find and qualify opportunities including defining the solutions and recommending pricing structures to meet strategic goals
• Serve as the primary contact until project KO, then coordinate with relevant business area(s) to ensure a successful implementation
• Lead and help deliver the response to the proposal process with the proposal team and deliver in a timely fashion to clients
• Coordinate Bid Defense strategy, ensuring targeted offering aligns with client objectives
• Lead efforts to close a potential client for a clinical trial as part of the target sales targets
• Responsible for assigned client account and identify opportunities within existing customers to increase account penetration
• Provide a collaborative customer-facing, problem solving environment with Sales, Marketing, Operations, and systems with the vision of enhancing Walgreens clinical trials market leadership.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s Degree and at least 2 years of experience in direct or indirect (such as clinical trials, RWE, life sciences) client/account management responsibilities or High School/GED and at least 5 years of experience in direct or indirect (such as clinical trials, RWE, life sciences) client/account management responsibilities
• Scientific, sales and/or marketing background with concentration in pharmaceutical/biotech area
• Proven track record of developing mid- and high level business contacts
• Excellent interpersonal skills in order to manage and fully integrate with Operations, Finance, and Marketing, and follow up to expand relationships and business opportunities
• A solid understanding of Clinical Trial, Decentralized Trials, and RWE trends
• Demonstrated experience in identifying and developing sales leads, making professional presentations managing the sales process through close, and handling contract negotiations
• Understanding of sales automation systems and Microsoft Office programs
• Experience collaborating with internal or external resources to develop strategies that meet department goals within budget and established timelines
• At least 1 years of direct leadership, indirect leadership and/or cross functional team leadership.
• Willing to travel up to/at least 25% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Master’s degree or MBA

#VHDEI

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

We will consider employment of qualified applicants with arrest and conviction records.

Salary Range: $102800 - $164400 / Salaried