Account Manager - Restaurant & Retail

Clark National Accounts, LLC.; Lititz (Lancaster County); On-site; USD 60,000 - 120,000; Full time

Job summary

Clark National Accounts is seeking an experienced Account Manager for its Restaurant & Retail segment. In this role, you will manage key client relationships, identify growth opportunities, and set sales targets. Ideal candidates possess strong analytical and communication skills, and a proven sales track record.

Benefits

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

Dependent Care FSA

401(k) matching

Qualifications

• Proven success in sales, account management, or business development.
• Strong ability to meet or exceed sales forecasts.
• Experience in project management and process improvement.

Responsibilities

• Build and maintain relationships with key clients.
• Identify opportunities for account growth.
• Analyze account performance data to improve revenue.

Skills

Critical thinking

Analytical skills

Communication

Tools

Microsoft Office Suite

Job description

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Job Summary

Clark National Accounts is seeking an experienced, results-driven

Job Summary

Clark National Accounts is seeking an experienced, results-driven Account Manager to join our growing team within our Restaurant & Retail segment. In this role, you will be responsible for managing and expanding relationships with high-impact clients, ensuring their continued success while identifying opportunities to grow our partnerships. This position requires a strategic thinker who can navigate complex accounts with professionalism, insight, and a deep commitment to service.

The Ideal Candidate:

• Operates with a high level of professional integrity and understands the significant impact client-facing decisions can have at scale
• Possesses exceptional critical thinking, analytical, and communication skills
• Makes decisions that align with both client needs and Clark National Accounts’ long-term goals
• Brings a proven track record of success in sales, account management, or a related field
  
  

Responsibilities

• Build and maintain long-term, mutually beneficial relationships with key clients
• Manage accounts with an ownership mindset, treating each relationship as a business within the business
• Communicate effectively with internal teams and external partners to ensure seamless project execution
• Identify and pursue opportunities for account growth by recommending new solutions and services
• Analyze account performance data to monitor revenue and margins, proactively driving improvement
• Lead quarterly and annual business reviews with key customers to align on goals and performance
• Collaborate with internal stakeholders and clients to support project-specific requirements and deliverables
• Develop and present quotes for large-scale project requests; negotiate pricing and terms as needed
• Oversee customer projects to ensure expectations are clearly understood and consistently met
• Set and achieve quarterly and annual sales targets in alignment with company objectives
• Identify process inefficiencies and contribute to strategic initiatives aimed at improving service and performance
• Stay informed on market trends and industry developments to enhance account planning and decision-making
• Represent the company at trade shows, client meetings, and industry events as needed
  
  

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
  
  

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.
  
  

Experience

• Proven success in sales, account management, or business development, with a strong track record of driving account growth
• Demonstrated ability to consistently meet or exceed sales forecasts, goals, and performance metrics
• Experience in project management and process improvement initiatives
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and CRM platforms
• Willingness to travel periodically for client meetings, presentations, and industry events
  
  

Education

• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
  
  

Desired Traits & Skills

• Excellent verbal and written communication skills, with the ability to tailor messaging to various audiences
• Strong analytical and problem-solving skills with a data-informed approach to decision-making
• Confident and comfortable in sales conversations and contract negotiations
• Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment
• Adaptable to evolving business needs and capable of handling complex situations with diplomacy and emotional intelligence
• Service-oriented mindset with a strong desire to exceed client expectations
• Collaborative, team-first approach with leadership instincts and initiative
  
  

Company Overview

An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
  
  

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wholesale

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