Account Manager - Residential

Lowe's Companies, Inc.; Worcester (MA); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

Health, Vision and Dental insurance

Life and Disability insurance

Paid time off

401(k) Retirement plan with company 1:

Employee Assistance Program

Education support programs

Associate Discount

Bonuses

Job summary

Lowe’s is seeking a results-driven sales professional for the Worcester, MA area to build relationships with local owners, managers, operators and service providers. You will generate new business, lead daily customer meetings, and maintain accurate activity records using CRM tools.

The role emphasizes consultative selling, data-driven strategy, and strong customer service. The qualified candidate will have a High School diploma or GED, 2 years of MRO/B2B sales experience, and preferably a

Qualifications

• High School or GED is required.
• 2 years’ experience in MRO sales or B2B sales is required.
• Bachelor’s Degree preferred.
• 2 years’ Outside Sales Experience within MRO or B2B sales preferred.

Responsibilities

• Build and develop relationships with local owners, managers, operators and service providers within the industry.
• Generate new business with end users including on-site staff as well as key decision makers at management Companies, ownership groups and service providers within the industry.
• Plan, schedule, and lead daily meetings with customers in assigned portfolio.
• Maintain accurate and up-to-date customer activities and opportunities utilizing customer relationship tools provided by the company.
• Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.
• Participate in all company directed training sessions, sales/business meetings and company sponsored trade shows, conferences and conventions.
• Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results.
• Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization.
• Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity.
• Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers.

Education

High School or GED

Bachelor’s Degree

Job description

Essential Functions:

• Build and develop relationships with local owners, managers, operators and service providers within the industry.
• Generate new business with various end users including on site staff as well as key decision makers at management Companies, ownership groups and service providers within the industry.
• Plan, schedule, and lead daily meetings with customers in assigned portfolio.
• Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.
• Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.
• Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions.
• Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results.
• Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization.
• Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity.
• Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers.

Minimum Requirements:

• High School or GED
• 2 years’ experience in MRO sales or B2B sales

Preferences:

• Bachelor’s Degree
• 2 years’ Outside Sales Experience within MRO or B2B sales

Competitive Salary: Total Compensation opportunity for top performers of $105,000 and above (consisting of a base annual salary of $65,000 plus commission).

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe’s Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.’