Account Manager - Residential

Lowe's Companies, Inc.; San Francisco (CA); On-site; USD 89,000 - 122,000; Full time

Benefits offered by this job

401(k) with company match

Tuition-free education

Discounted stock purchase plan

Parental leave

Associate discount

Job summary

Lowe’s Residential Account Manager in San Francisco is responsible for developing, managing, and growing a portfolio of customers within a designated territory. You will collaborate with cross-functional teams to deliver profitable results and top-tier customer service.

The role emphasizes consultative selling, data-driven strategies, and proactive follow-ups with customers to grow the portfolio year over year. A base salary plus commission supports top performers.

Qualifications

• 1–2 years experience in MRO or B2B sales.
• Proven ability to build relationships and close deals.
• Strong communication and customer service skills.

Responsibilities

• Build relationships with local owners, managers, operators and service providers.
• Generate new business with end users including on-site staff and decision makers.
• Plan, schedule, and lead daily customer meetings.
• Maintain accurate customer activities and opportunities in CRM.
• Utilize tools to analyze data and build sales strategy.
• Share competitive insights with leadership.

Skills

MRO sales

B2B sales

Relationship building

Education

Bachelor’s Degree or equivalent experience

Job description

Your Impact

The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Account Managers collaborate with cross-functional team members to deliver profitable results and customer satisfaction.

What You Will Do

• Build and develop relationships with local owners, managers, operators and service providers within the industry.
• Generate new business with various end users including on site staff as well as key decision makers at management companies, ownership groups and service providers within the industry.
• Plan, schedule, and lead daily meetings with customers in assigned portfolio.
• Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.
• Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.
• Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions.
• Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results.
• Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization.
• Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity.
• Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers.
• Individual Contributor

Minimum Qualifications

• High School or GED
• 1-2 years experience in MRO sales or B2B sales

Preferred Skills/Education

• Bachelor’s Degree or equivalent experience.

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

Competitive Salary: Total Compensation opportunity for top performers of $105,000 and above (consisting of a base annual salary of $65,000 plus commission).

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe’s Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products; complying with safety requirements; and partnering and regularly working with other Lowe’s employees.

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