Account Manager Relief SAINT CHARLES (Primary)

Heartland Coca-Cola; Saint Charles (MO); On-site; USD 48,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid time off

Tuition reimbursement

Incentive program

Job summary

The Account Manager Relief at Heartland Coca-Cola Bottling Company is responsible for selling and ordering product for customer accounts, acting as the frontline liaison to ensure customer satisfaction. The role rotates product by date and supports merchandising by keeping stock available onsite.

Candidates should have a high school diploma or GED (bachelor’s degree preferred) and at least two years of experience, with strong communication and computer skills; a valid driver's license is

Qualifications

• Requires a high school diploma or GED; bachelor’s degree preferred.
• Minimum of two years of work experience.
• Customer service in retail or sales targets preferred.
• Valid driver’s license and vehicle insurance; driving record within policy guidelines.

Responsibilities

• Orders product at accounts on an assigned sales route and transmits orders using technology.
• Sell events, CMA programs, and mandated features to ensure customer satisfaction and standards.
• Build and adjust product displays; ensure proper pricing and stock; manage POS advertising.
• Communicate account activities with customers and internally with merchandisers and drivers.
• Ensure merchandising standards; stock beverage sections and display units; maintain end-to-end account ownership.
• Travel locally to accounts; field work with daily/weekly travel; flexibility for holidays.

Skills

Customer service

Communication

Driving

Sales experience

Computer skills

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

MS Office

Job description

Join the team at Heartland Coca-Cola Bottling Company!

Days/Hours of Work: Mon- Fri 6 am - 4 pm.

Job Summary

The Account Manager Relief is responsible for selling and ordering product for customer accounts. Serves as the frontline liaison and ensures customer satisfaction is achieved. This role is responsible for rotating company product by date, both out in the market and in inventory. Aids the merchandising team by keeping products stocked and available onsite.

Job Responsibilities

• Orders product at accounts on an assigned sales route. Determines product needs and places and transmits appropriate orders for each one. Utilize technology for order processing and inventory and other applications pertinent to the success of the job.
• Execute and sell big event marketing, pillar programming, innovation, and mandated features and ad activity to ensure customer satisfaction and company standards are being met. May sell in Customer Marketing Agreements (CMA).
• Builds, changes, and removes product displays and POS (Point of Sale). Ensure proper pricing. Cleans product space and secures damaged or defective product. Repack product when/where possible. Transports, replaces, and maintains POS advertising as appropriate for the account.
• Communicates account activities with the customer to ensure quality and timely service. Work with and collaborate internally with merchandisers and drivers; maintain communication about goals, projects, and day-to-day needs of accounts.
• Ensures consistent adherence to merchandising and customer service standards. Stock and merchandise products in the allocated beverage section including coolers, racks, and secondary displays.
• Maintains end to end ownership of the account through appropriate action and/or communication.

Job Requirements

• High School Diploma or GED is required. Bachelor’s degree preferred.
• Minimum of two years of work experience required.
• Customer service experience in a retail environment or in a sales position being held accountable for sales targets preferred.
• Basic computer application and technology skills required.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.
• This position requires you to use your personal vehicle during work hours with reimbursement. Proof of insurance covering business use is required at time of hire.
• Must be open to flexible schedule; may be required to work some holidays to meet customer demands.

Physical Requirements

Field work intensive. Daily and weekly travel to local accounts and prospect sites. Lifting occasionally up to 50 lbs or less. Ability to professionally represent employer at the customer location required.

Pay: $47,800.00 - $56,763.00 a year

About Heartland Coca-Cola

Heartland Coca-Cola Bottling Company produces, sells, and distributes the highest quality and best tasting Coca-Cola and Monster Beverages across the states of Kansas, Missouri, and Illinois. Our brand offerings provide multiple beverage options in non-alcoholic categories including sparkling soft drinks, water, ingredient enhanced, isotonics, tea, energy, juice, coffee and nutrition. We value our people, customers and community which drives our passion to work and win together as a team.

Benefits And Other Information

• We offer a competitive benefits package to our full-time employees including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs and tuition reimbursement.
• This role may be eligible to participate in an incentive program, subject to the rules governing the program.

Pre-employment background check is required.

Heartland Coca-Cola is an Equal Opportunity Employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other class protected by law. Veteran friendly.