Account Manager MOUNT VERNON (Primary)

Heartland Coca-Cola; Centralia (IL); On-site; USD 48,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k)

Paid Time Off

Wellness programs

Tuition reimbursement

Job summary

Heartland Coca-Cola Bottling Company is looking for an Account Manager to manage customer accounts, balance orders and ensure product freshness and availability. This role acts as the frontline liaison to maximize customer satisfaction and drive sales across assigned routes.

The position involves field travel, coordination with merchandisers and drivers, and maintaining on-shelf presentation and pricing in stores.

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• Minimum of two years of work experience.
• Customer service or sales experience in a retail or field environment.
• Basic computer skills and proficiency with standard software.
• Valid driver’s license and ability to use personal vehicle with reimbursement.

Responsibilities

• Process orders for accounts on assigned sales routes and coordinate with merchandising.
• Sell marketing programs and CMA offerings as needed to meet customer needs and company standards.
• Set up and maintain product displays and POS, ensure correct pricing, and manage inventory and damaged goods.

Skills

Customer service

Sales

Relationship building

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Join the team at Heartland Coca-Cola Bottling Company!

Days/Hours of Work: Monday- Friday

Job Summary

The Account Manager is responsible for selling and ordering product for customer accounts. Serves as the frontline liaison and ensures customer satisfaction is achieved. This role is responsible for rotating company product by date, both out in the market and in inventory. Aids the merchandising team by keeping products stocked and available onsite.

Job Responsibilities

• Orders product at accounts on an assigned sales route. Determines product needs and places and transmits appropriate orders for each one. Utilize technology for order processing and inventory and other applications pertinent to the success of the job.
• Execute and sell big event marketing, pillar programming, innovation, and mandated features and ad activity to ensure customer satisfaction and company standards are being met. May sell in Customer Marketing Agreements (CMA).
• Builds, changes, and removes product displays and POS (Point of Sale). Ensure proper pricing. Cleans product space and secures damaged or defective product. Repack product when/where possible. Transports, replaces, and maintains POS advertising as appropriate for the account.
• Communicates account activities with the customer to ensure quality and timely service. Work with and collaborate internally with merchandisers and drivers; maintain communication about goals, projects, and day-to-day needs of accounts.
• Ensures consistent adherence to merchandising and customer service standards. Stock and merchandise products in the allocated beverage section including coolers, racks, and secondary displays.
• Maintains end to end ownership of the account through appropriate action and/or communication.

Job Requirements

• High School Diploma or GED is required. Bachelor’s degree preferred.
• Minimum of two years of work experience required.
• Customer service experience in a retail environment or in a sales position being held accountable for sales targets preferred.
• Basic computer application and technology skills required.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.
• This position requires you to use your personal vehicle during work hours with reimbursement. Proof of insurance covering business use is required at time of hire.
• Must be open to flexible schedule; may be required to work some holidays to meet customer demands.

Physical Requirements

Field work intensive. Daily and weekly travel to local accounts and prospect sites. Lifting occasionally up to 50 lbs or less. Ability to professionally represent employer at the customer location required.

Pay: $47,800.00 - $56,763.00 a year

About Heartland Coca-Cola

Heartland Coca-Cola Bottling Company produces, sells, and distributes the highest quality and best tasting Coca-Cola and Monster Beverages across the states of Kansas, Missouri, and Illinois. Our brand offerings provide multiple beverage options in non-alcoholic categories including sparkling soft drinks, water, ingredient enhanced, isotonics, tea, energy, juice, coffee and nutrition. We value our people, customers and community which drives our passion to work and win together as a team.

Benefits And Other Information

We offer a competitive benefits package to our full‑time employees including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs and tuition reimbursement. This role may be eligible to participate in an incentive program, subject to the rules governing the program.

Pre‑employment background check is required.

Heartland Coca-Cola is an Equal Opportunity Employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other class protected by law. Veteran friendly.