Account Manager - Quad Cities

Joseph T. Ryerson & Son, Inc; Davenport (IA); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with employer match

Tuition reimbursement

Paid vacation, sick, holidays

Disability insurance

Telehealth

Sales incentive plan

Job summary

Central Steel & Wire, part of the Ryerson family of companies, invites you to join as an Outside Sales Account Manager. The role covers the Quad Cities area, southeastern Iowa and northwestern Illinois, focusing on expanding transactional business with current and former customers.

The ideal candidate has 3–5 years of metal service center sales experience, a Bachelor’s degree, and strong interpersonal skills.

Qualifications

• Bachelor's degree or related experience.
• 3–5 years of sales experience in metals service center or similar.
• Proficiency with MS Office; SAP and Salesforce.com desirable.
• Strong business acumen with excellent customer service and communications skills.
• Persuasive negotiation and ability to work in team or independently.

Responsibilities

• Build strong relationships with contacts across customer organizations, especially buyers and decision makers.
• Collaborate with inside sales, credit, inventory, and other departments to meet objectives.
• Provide market intelligence to sales management to shape strategies, pricing and working capital decisions.
• Grow revenue by selling value-added services and programs; expand new business.
• Manage customer accounts including margin analysis, competitive information, and quality initiatives.
• Develop and implement sales programs while promoting E-Commerce capabilities.
• Maintain daily call planning and keep customers informed about trends and Ryerson capabilities.

Skills

Relationship building

Customer service

Negotiation

Communication skills

Team collaboration

Education

Bachelor's degree

Tools

MS Office

SAP

Salesforce.com

Job description

Summary

Welcome to Central Steel & Wire, part of theRyerson Family of Companies, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported.Central Steel & Wire offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Sales Account Manager at Central Steel & Wire, you will play a pivotal role in maintaining and expanding our transactional business with both current and past customers within your designated marketplace. This dynamic position offers the opportunity to leverage your skills in relationship management and business development, ensuring that our clients receive unparalleled service and support. This role requires the candidates to be based in the Quad Cities or surrounding areas, as the position supports a territory covering southeastern Iowa and northwestern Illinois.

Roles and Responsibilities

• Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives
• Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives
• Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions
• Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth
• Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives
• Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities
• Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Ryerson's ability to assist customers in adapting to change
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience
• Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background
• Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired
• Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or individual environment
• Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality
• Highly motivated with a demonstrated ability to build strong relationships quickly
• An aggressive, competitive, and self-motivated attitude is essential

Salary $68,000 - 102,000 annually plus commission. A starting salary higher than $68,000 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Central Steel & Wire offers eligible employees the following benefits:

• Medical, dental, and vision insurance programs
• Flexible spending accounts
• 401K plans with employer-matching contributions
• Tuition reimbursement
• Paid vacation, sick, and holidays
• Short-term and Long-term disability insurance
• Telehealth and Wellness Programs
• Annual or Sales incentive plan where applicable

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.