Account Manager, PRO - USA

Arcteryx; United States; Remote; USD 82,000 - 108,000; Full time

Benefits offered by this job

Health & wellbeing

401(k) matching

Paid time off

Parental leave

Employee discounts

Pro Deals

Job summary

Arc’teryx is seeking an Account Manager for US Wholesale – Arc’teryx PRO to lead strategic growth of the wholesale and government reseller channel across the United States.

You will build and nurture partner relationships, drive product adoption, and align partner objectives with Arc’teryx commercial strategies. This remote role reports to the PRO Commercial team and operates within EST-PST time zones.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5+ years in solution-based sales for wholesale and government procurement.
• Proven success in managing accounts and building long-term partnerships.
• Strong ability to connect with stakeholders and influence outcomes.

Responsibilities

• Lead Arc’teryx PRO’s wholesale and government reseller accounts.
• Identify growth opportunities and strengthen alignment with professional end-user communities.
• Develop account strategies and market presence to support LTSP and CPSC priorities.
• Guide owners, buyers, contract leads, and stakeholders through business reviews, seasonal planning and new product opportunities.
• Analyze wholesale, government reseller, and territory trends to provide insights on partner performance and risks.
• Partner with leadership, Business Development, Service, and Operations to support wholesale strategy and dealer tools.

Skills

Solution-based sales

Account management

Wholesale & government procurement

Stakeholder communication

Education

Bachelor’s degree or equivalent experience

Tools

MS Office

SAP

Salesforce

Job description

Department: NAM – Wholesale – PRO

Reports to: Manager, Strategic Sales & Wholesale

Location: Remote (US)

Your Opportunity at ARC’TERYX

The Account Manager, US Wholesale - Arc'teryx PRO is responsible for leading the strategic growth and development of Arc'teryx PRO's wholesale and government reseller business across the United States. Through strong account leadership and deep engagement with professional end-user communities, this role drives adoption of the Arc'teryx PRO product line, cultivates long-term partner relationships, and identifies opportunities to expand market presence.

By aligning partner business objectives with Arc'teryx's commercial strategy and brand aspirations, the Account Manager delivers sustainable revenue growth, strengthens marketplace influence, and enhances the overall experience of professional end users who rely on Arc'teryx products in the field.

As part of the PRO Commercial team, you will help shape account strategies, influence long-term business plans, and represent the voice of our partners within the organization. This role offers the opportunity to build new processes, tools, and ways of working that support future growth while developing expertise in strategic account management and commercial planning.

You will work cross-functionally with teams across Commercial, Operations, Product, and Business Development, gaining exposure to a wide range of business functions and initiatives. Success in this role requires balancing multiple priorities, navigating ambiguity, and delivering results in a fast-paced environment.

This role can be hired remote. Business operations occur on EST-PST time zones.

Meet Your Future Team

The PRO team is a highly versatile sales and service team within the Commercial Department at Arc’teryx. The commercial team reflects our brand intention through authentic relationships with professional end-users and wholesale organizations who share our values. We provide purpose-built solutions for professional end users and strategic partners who rely on our products to perform their craft at the highest level. We highly value teamwork, collaboration and supporting one another to deliver exceptional outcomes.

Core Activities

• Leading Arc’teryx PRO’s brand presence and commercial execution across wholesale and government reseller accounts
• Owning relationships with PRO wholesale and government reseller partners, identifying growth opportunities, and strengthening alignment with professional end-user communities
• Developing account strategies and a market presence that support LTSP and CPSC priorities, including sales growth, forecasting, assortment planning, marketing, and investment recommendations
• Guiding owners, buyers, contract leads, and stakeholders through business reviews, seasonal planning, and new product opportunities
• Analyzing wholesale, government reseller, and territory trends to provide insight into partner performance, market opportunities, and long-term growth risks
• Partnering with leadership, Business Development, Service, and Operations teams to support wholesale strategy, government reseller opportunities, dealer tools, and contract execution
• Sharing partner and government reseller feedback with internal stakeholders to influence product, assortment, service, and commercial planning
• Supporting tradeshows, conferences, account visits, government reseller meetings, and industry events that drive account growth and partner engagement
• Executing targeted marketing initiatives and maintaining the PRO wholesale and government reseller calendar to support timely, relevant engagement with partners and expert end users

Future Work

• Creating business cases for strategic initiatives in PRO based on your thorough understanding of our business and the market
• Working closely with leadership and stakeholders from Brand, you will help shape and execute our marketing strategy for professional industry partnerships
• Directly supporting influential PRO organizations and end-user communities in defining product requirements, navigating purchase opportunities, and accessing the right Arc’teryx PRO solutions for their teams

Are you our next Account Manager, US Wholesale– Arc’teryx PRO

• You have a bachelor’s degree (or equivalent experience)
• You have 5+ years of solution-based sales experience in wholesale and government procurement
• You possess extensive experience and a demonstrated history of success in managing accounts
• You understand the problem you are solving for the customer, demonstrated by exceptional customer outcomes and business results
• You have excellent interpersonal and presentation skills, and the ability to connect, influence and communicate effectively with all stakeholders
• You are proficient in MS Office, ERP (e.g. SAP) and CRM (e.g. Salesforce) software
• You are willing and able to undertake travel obligations comprising up to 30% of their designated work hours as necessitated by job demands
• You are confident managing multiple priorities with specific deadlines
• You are curious and proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You are able to balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Compensation

The salary range for this role is: USD$82,000 - USD$108,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase Program (ESPP), where applicable.
• Time & Flexibility - Paid time off, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support - Parental leave for birthing and non-birthing parents, including an option to ease the transition back to work.
• Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events),Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.