Account Manager - Power and Renewables

Lockton Companies; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Lockton Companies is seeking an Account Manager for their Power & Renewables team in Houston, Texas. In this role, you will manage complex client relationships, support coverage strategies, and ensure high-quality service delivery. Ideal candidates will have a Bachelor's degree, 3-7 years of client services experience, and strong skills in Microsoft Office Suite. This position emphasizes organizational skills and the ability to work independently, contributing to an inclusive and diverse workplace culture.

Qualifications

• Typically three to seven years of Client services experience is required.
• Able to work independently with minimal supervision.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams, and PowerPoint).

Responsibilities

• Responsible for day-to-day account stewardship, supporting coverage strategy.
• Responds to Client’s inquiries and maintains documentation of communications.
• Processes audits and creates audit analysis for Client.

Skills

Client services experience

Microsoft Office Suite

Verbal communication skills

Interpersonal communication skills

Education

Bachelor's Degree in Business Administration or related field

Job description

Houston, Texas, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

As we continue to build-out our U.S. Power & Renewables team, Lockton Global Energy & Power is seeking commercial insurance professionals with a passion for delivering exceptional service and an interest in helping clients grow and contribute to the energy transition and infrastructure buildout over the next decade.

The Account Manager (Power & Renewables) is a key contributor to the delivery and ongoing management of complex client relationships. This role is responsible for day to day account stewardship, supporting coverage strategy, renewals, and policy administration while partnering closely with Producers, Account Executives, carriers, and internal teams. The Account Manager brings strong organizational skills, industry knowledge, and a proactive service mindset to ensure accuracy, responsiveness, and a high quality client experience, while continuing to build the expertise and judgment required for increased ownership and responsibility.

• Services designated book of business as relating to marketing, claims, and administration
• Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions
• Supports implementation of new lines of coverage by setting up account in internal systems, collecting needed documentation, and reviewing plan details with Client and Carrier
• Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications
• Requests and collects quotes (new and renewal) from carriers
• Audits quotes, binders, and endorsements and makes requests for changes as needed
• Processes audits and creates audit analysis for Client
• Receives policy, then updates and completes policy check to ensure completeness
• Updates specifications, application, and summary information to reflect changes during the year
• Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff
• Binds coverage under direction of the Account Executive
• Informs Client of any and all changes that may affect insurance premiums or coverage
• Gathers and compiles information for new business opportunities
• Inputs Client information into data management system, ensuring accuracy and completeness
• Generates materials for Client presentations and meetings
• Creates and sends compliance communications as needed
• Issues and processes Client invoicing
• Engages with Producer and Accounting Department to appropriately determine action plan and assist in collection efforts or billing discrepancies
• Researches industry trends and governmental regulations
• Performs other responsibilities and duties as needed

Qualifications

• Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
• Typically three to seven years of Client services experience is required
• Able to work independently with minimal supervision, self-motivated, and proactively identifies tasks and follows through to completion without constant direction
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams, and PowerPoint)
• Strong verbal and interpersonal communication skills required
• Understands industry trends and governmental regulations
• Ability to complete continuing education requirements as needed
• Ability to attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time in order to meet deadlines
• Ability to travel by automobile and aircraft
• Ability to work outside of normal business hours as needed
• Legally able to work in the United States

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.