ACCOUNT MANAGER - PL (80522)

TRICOR Insurance; Saint Joseph (MI); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision

HSA/HRA & FSA

401(k) with company match

Mentorship program

Dress for Your Day

Job summary

TRICOR Insurance in St. Joseph, MI is seeking a Personal Lines Account Manager to be the main contact for personal lines clients and collaborate with producers to meet client expectations.

The role offers a hybrid work setting after initial training, with company-supported licensing and ongoing education. The ideal candidate thrives in a team-driven environment, communicates clearly, and stays current on insurance products.

Qualifications

• Team-first mindset and value shared success.
• Strong communication with integrity and care.
• Goal-oriented, adaptable, and eager to learn.
• Service-driven with client-first focus and excellence.

Responsibilities

• Serve as the main point of contact for personal lines clients with professionalism and accuracy.
• Collaborate closely with producers and internal teams to meet client expectations and find solutions.
• Engage in ongoing learning and development to stay current on insurance products and practices.
• Communicate clearly, respectfully, and effectively across channels.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

Job Details Job Location: TRICOR St. Joseph Office - St. Joseph, MI 49085 Position Type: Full Time Job Shift: Day Job Category: Customer Service

Be part of a team where people, purpose, and growth come together.

At TRICOR Insurance, we’re proud to be recognized as a 2025 Great Place to Work® Certified employer and ranked among the Top 100 independent agencies in the U.S. With 300+ team members and growing, we’re looking for a Personal Lines Account Manager who’s ready to build a rewarding career in a client-focused, team-driven environment. This position will be located in our St. Joseph, MI office.

What This Role Offers:

• Opportunity for flexibility to work in a hybrid setting after initial training
• Full-time, employment with competitive wages and benefits
• Company-paid insurance licensing, onboarding support, and continuing education
• A collaborative, client-facing position with opportunities to make an impact personally, professionally and financially

What You'll Be Doing:

• Serve as the main point of contact for personal lines clients—handling service needs with professionalism and accuracy
• Collaborate closely with producers and internal teams to meet client expectations and find solutions
• Engage in ongoing learning and development to stay current on insurance products and practices
• Communicate clearly, respectfully, and effectively across channels

Who We’re Looking For:

• People who thrive in a team-first culture and value shared success
• Strong communicators who approach work with integrity and care
• Individuals who are goal-oriented, adaptable, and open to continuous learning
• Service-driven professionals who put clients first and are committed to excellence
• Community-minded individuals who enjoy giving back and growing with others

What You’ll Gain:

• A values-based workplace built on Teamwork, Integrity, Excellence, and Service
• Health, dental, and vision insurance; HSA/HRA and FSA options
• Voluntary life, critical illness, hospital Indemnity, and accident coverage
• Bi-weekly pay via direct deposit
• 401(k) with company match and access to a Certified Financial Planner
• Mentorship, training with clear goals pathway for growth
• Work-life balance, casual attire through our Dress for Your Day policy, and a supportive culture

We welcome applicants from all backgrounds and industries. Whether you’re experienced in insurance or looking to grow into a new career, we’re excited to learn what you bring to the table.

Take the next step—apply today at www.tricorinsurance.com/tricor-careers

Your next opportunity starts here!

Qualifications