ACCOUNT MANAGER (81858)

TRICOR Insurance; Ishpeming Township (MI); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

HSA/HRA and FSA options

401(k) with company match

Bi-weekly pay via direct deposit

Company-paid licensing and ongoing ed

Dress for Your Day policy

Job summary

TRICOR Insurance in Ishpeming, MI is seeking a Personal Lines Account Manager to serve as the main contact for personal lines clients, handling service needs with professionalism and accuracy.

This full‑time, day‑shift role offers hybrid work after training, competitive wages and benefits, company‑paid licensing and ongoing education, and a collaborative environment focused on client service and growth.

Qualifications

• Serve as main point of contact for personal lines clients with professionalism.
• Collaborate with producers and internal teams to meet client expectations.
• Commit to ongoing learning about insurance products and practices.
• Communicate clearly across channels.

Responsibilities

• Serve as the main point of contact for personal lines clients—handling service needs with professionalism and accuracy
• Collaborate closely with producers and internal teams to meet client expectations and find solutions
• Engage in ongoing learning and development to stay current on insurance products and practices
• Communicate clearly, respectfully, and effectively across channels

Job description

Job Details

Job Location: TRICOR Ishpeming Office - Ishpeming, MI 49849

Position Type: Full Time

Job Shift: Day

Job Category: Customer Service

Join TRICOR Insurance as a Personal Lines Account Manager!

Be part of a team where people, purpose, and growth come together.

At TRICOR Insurance, we’re proud to be recognized as a 2025 Great Place to Work Certified employer and ranked among the Top 100 independent agencies in the U.S. With 300+ team members and growing, we’re looking for a Personal Lines Account Manager who’s ready to build a rewarding career in a client‑focused, team‑driven environment. This position will work out of our Ishpeming, MI Office.

What This Role Offers

• Opportunity for flexibility to work in a hybrid setting after initial training
• Full‑time employment with competitive wages and benefits
• Company‑paid insurance licensing, onboarding support, and continuing education
• A collaborative, client‑facing position with opportunities to make an impact personally, professionally and financially

What You'll Be Doing

• Serve as the main point of contact for personal lines clients—handling service needs with professionalism and accuracy
• Collaborate closely with producers and internal teams to meet client expectations and find solutions
• Engage in ongoing learning and development to stay current on insurance products and practices
• Communicate clearly, respectfully, and effectively across channels

Who We’re Looking For

• People who thrive in a team‑first culture and value shared success
• Strong communicators who approach work with integrity and care
• Individuals who are goal‑oriented, adaptable, and open to continuous learning
• Service‑driven professionals who put clients first and are committed to excellence
• Community‑minded individuals who enjoy giving back and growing with others

What You’ll Gain

• A values‑based workplace built on Teamwork, Integrity, Excellence, and Service
• Health, dental, and vision insurance; HSA/HRA and FSA options
• Voluntary life, critical illness, hospital indemnity, and accident coverage
• Bi‑weekly pay via direct deposit
• 401(k) with company match and access to a Certified Financial Planner
• Mentorship, training with clear goals pathway for growth
• Work‑life balance, casual attire through the Dress for Your Day policy, and a supportive culture

TRICOR is an Equal Opportunity Employer committed to a culture of respect and belonging. We welcome talent from all backgrounds and do not discriminate based on race, color, religion, sex, national origin, age, disability, or veteran status.

Take the next step—apply today at www.tricorinsurance.com/tricor-careers