Account Manager (Pacific Southwest)

LGC; Petaluma (CA); On-site; USD 95,000 - 107,000; Full time

Benefits offered by this job

Bonus program

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Job summary

LGC is seeking an Account Manager – Standards to grow revenue for the Standards business (Reference Materials and Analytical Standards). You will own major accounts, qualify leads, and coordinate with internal teams to deliver excellent service.

Travel up to 50% within CA, OR, and NV, supporting sales targets and expanding the product portfolio across Pharma, Biotech, and Environmental markets.

Qualifications

• B.S. in chemistry, physics, biochemistry, biology, or related field.
• At least 5 years of experience selling technical products to research laboratories.
• Experience with RFQs, contracts, and operating manuals.
• Proficient with Salesforce and Desk CRM platforms.
• Strong commercial awareness and planning ability.
• Willingness to travel up to 50% within CA, OR, and NV.

Responsibilities

• Own all assigned commercial accounts and strategic site locations across the LGC Standards portfolio.
• Identify and close new opportunities from prospecting and MQLs.
• Collaborate with sales managers and quoting specialists to deliver service.
• Coordinate with strategic account managers for site planning and reviews.
• Use sales tools to manage prospects, accounts, opportunities, pipeline and forecasts.
• Develop in-depth knowledge of key LGC products and applications.
• Meet and exceed sales targets.
• Engage customers via email, phone, and in-person visits to qualify leads and drive sales.
• Increase brand awareness by attending exhibitions and events.

Skills

Account management

Technical sales

CRM usage

MS Office

English fluency

Relationship building

Travel coordination

Education

B.S. in chemistry/related field

Tools

Salesforce

Desk

Job description

Account Manager – Standards Business

The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, focusing on Reference Materials and Analytical Standards product lines.

Key Responsibilities

• Own all assigned commercial accounts and strategic site-level locations, representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.).
• Identify and close new opportunities from prospecting and marketing qualified leads.
• Collaborate with LGC Standard team members (sales managers, quoting specialists, etc.) as needed to provide the best service and customer experience.
• Coordinate with strategic account managers for site-specific planning and customer reviews.
• Use LGC's sales tools to manage prospects, existing accounts, opportunities, pipeline and forecasts.
• Develop in-depth knowledge of key LGC products and their applications.
• Meet and exceed assigned sales targets.
• Actively engage with customers via email, phone, and in-person visits to qualify leads, convert prospects, follow up on quotations and drive new sales.
• Increase brand awareness by organizing and attending exhibitions, seminars, and events.

Qualifications

• B.S. in chemistry, physics, biochemistry, biology, or related field.
• At least 5 years of experience selling technical products used in research laboratories; key account management of central procurement is preferred.
• Ability to read and interpret RFQs, contracts, operating and maintenance instructions, and procedure manuals.
• Experience with customer relationship management platforms such as Sales Force and Desk.
• Proficient in Microsoft Office.
• Excellent commercial awareness and planning ability.
• Track record of meeting and exceeding sales targets.
• English fluency; additional languages are a significant advantage.
• Willingness to travel up to 50% within CA, OR, and NV territories.

Core Competencies

• Sales & Engagement – uncovering needs, demand generation, persuasion, negotiation, account management.
• Product Knowledge – value propositions, solution development.
• Market Knowledge – competitive landscape, positioning, industry trends.Account Management – relationship management, cross‑ and up‑selling, customer retention, opportunity creation and conversion.

Application Requirement

Applicants must reside in CA, OR, or NV.

Compensation

Minimum: USD $95,000 per year

Maximum: USD $107,000 per year

Actual base salary will depend on experience, skills, and location within the sales geography.

Benefits (US employees)

• Competitive compensation with strong bonus program.
• Comprehensive medical, dental, and vision benefits for employees and dependents.
• FSA/HSA pre‑tax savings plans for health care, childcare, and elder care.
• Deductible Buffer Insurance and Critical Illness Insurance.
• 401(k) retirement plan with matching employer contribution.
• Company‑paid short‑ and long‑term disability, life insurance, and employee assistance program.
• Flexible work options.
• Pet Insurance.
• Enhanced parental leave of 8 additional weeks.
• Paid time off that begins immediately.
• Town Hall meetings and social events, frequent catered lunches.