Account Manager, OnShelf

StartupNWA; Bentonville, Northern (AR, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Fast-growing company

Global team

Competitive compensation with vacation

Growth opportunities

Job summary

SellCord is seeking an experienced Account Manager for OnShelf, our Walmart Marketplace unit, based in Bentonville, AR. This hybrid role focuses on sustaining client relationships, onboarding new brand partners, and driving business development with Walmart and Sam’s Club partners.

You will manage onboarding, set strategic goals, and coordinate with internal teams to deliver measurable growth, with regular travel to meet clients and attend events.

Qualifications

• Proven experience building client relationships and managing negotiations.
• Experience using retail analytics tools (Retail Link, Nova, Scintilla).
• Strong ownership and accountability.
• Walmart or Sam’s Club experience is a strong plus.
• Project management with cross-functional teams.

Responsibilities

• Onboard, manage, and grow client relationships within Walmart and Sam’s Club ecosystems.
• Understand client goals, product lines, and category strategies.
• Set up dashboards and data integrations (Retail Link, Nova, Scintilla) and cadence.
• Be the main contact for client communications and escalations.
• Collaborate with internal teams to ensure in-stock rates and forecast accuracy.
• Lead regular business reviews and report performance and opportunities.

Skills

Relationship building

Strategic communication

Negotiations

Accountability

Cross-functional collaboration

Tools

Retail Link

Nova

Scintilla

Job description

Job Logistics Summary

Position: Account Manager, OnShelf.

Location: Bentonville, AR.

Who We Are:

SellCord is a leading agency specializing in the launching and scaling of brands of all sizes, exclusively on Walmart. As Walmart-approved partners, we are dedicated to helping brands thrive and succeed in the Walmart marketplace. With our in-depth expertise and unwavering focus on Walmart, we are recognized as the best in the industry.

About The Role

We are seeking an experienced and driven Account Manager to support growth for OnShelf, our Walmart Marketplace business unit. This is a hybrid role is responsible for sustaining relationships with clients, onboarding new brand partners, and driving business development activities. You will play a critical role in expanding SellCord’s presence as the top Walmart Marketplace agency. Regular travel is required to meet with clients, attend events, and support relationship management.

Responsbilities

• Responsible for onboarding, managing, and growing client relationships with a focus on delivering measurable business results within Walmart and Sam’s Club ecosystems
• Develop a deep understanding of client goals, product lines, and category strategies.
• Set up reporting dashboards, data integrations (Retail Link, Nova, Scintilla, etc.), and communication cadence.
• Serve as the main point of contact for all client communications and escalations.
• Build and maintain trusted partnerships with client teams, ensuring alignment on business priorities.
• Conduct regular business reviews highlighting performance, opportunities, and recommendations.
• Monitor account health, sales performance, inventory, and replenishment metrics.
• Partner with internal operations and analytics teams to resolve issues, improve forecast accuracy, and ensure consistent in-stock rates.
• Collaborate with Walmart and Sam’s Club buyer teams and replenishment partners when appropriate.
• Track KPIs related to sales performance, forecast accuracy, and operational metrics.

Skills and Qualifications

• Proven experience in relationship building, strategic communication, and negotiations
• Solid experience utilizing retail analytics and supplier tools including Retail Link, Nova, and Scintilla
• Solid accountability and ownership
• Walmart or Sam’s Club experience with in-store, problem solving is strongly preferred
• Project management experience with cross functional collaboration
• Proven experience working with Walmart suppliers and/or brands

Why It's Awesome To Join SellCord:

• Be part of a fast-growing, innovation-driven company.
• Work with a global team committed to operational excellence.
• Competitive compensation package with vacation days, sick leave, and paid holidays.
• Opportunity to lead, optimize, and grow a high-impact accounting function.