Account Manager - O'Neal Manufacturing Services

O'Neal Manufacturing Services; Louisville (KY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Account Manager to join its dynamic team. This role involves engaging with clients, ensuring high service standards, and preparing business proposals. You will collaborate across departments to address challenges and drive profitability. The ideal candidate will have a strong background in customer communication and cost estimation, along with a commitment to promoting the company's vision and values. If you're ready to make an impact in a company that values innovation and teamwork, this opportunity is for you.

Benefits

Health, Vision and Dental Insurance

Work site Wellness Programs

Flexible Spending Accounts

Disability Coverage

Tuition Reimbursement

Life Insurance

Training Opportunities

401k and Profit Sharing

Qualifications

• Associates degree in engineering or related field preferred.
• 3+ years of processing specialist experience may substitute for degree.

Responsibilities

• Manage customer communications and ensure service performance metrics.
• Prepare business proposals and coordinate cost estimating activities.
• Monitor adherence to contracts and assist in developing new business.

Skills

Microsoft Office

Customer Communication

Cost Estimation

Problem Solving

Education

Associate's Degree in Engineering

Equivalent Experience

Job description

Account Manager - O'Neal Manufacturing Services

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Account Manager - O'Neal Manufacturing Services

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• Learn, apply, and promote the Vision, Mission, and Values of O'Neal Manufacturing Services.
• Assure that we retain business that is profitable, sustainable and collectible.
• Interact with O'Neal procurement personnel as needed.
• Closely monitor on-time delivery, quality statistics and other service performance metrics with their assigned accounts.
• Prepare new business proposals using the OMS cost estimating and quoting tools.
• Coordinate or lead cost estimating activities with Manufacturing Analyst, Engineering or Plant Management.
• Work with any departments or people at the plant or corporate level to solve problems that impact the ability to achieve strategic objectives with the account.
• Work with management to determine appropriate pricing levels for assigned accounts.
• Manage any breakdown in customer communications.
• Inform customers of supply and price trends.
• Keep informed on new products or services and other general information of interest to customers.
• Communicate to the organization significant developments with customers, markets or industries.
• Work with Pricing Analyst to ensure price updates are in compliance with customer agreements.
• Assure that accurate forecast data entered into E-1 and/ or S & OP
• May assist or lead in creating formal presentations to customers.
• May assist or lead in the preparation and organization of the information needed to conduct the planned business review meetings with customers.
• Monitor adherence by OMS and the customer to contracts, supply agreements, or memorandum of understanding (MOU) and report to management.
• Assist others, as needed, in the development of new business with existing customers.
• Work collaboratively with division materials management people to assure appropriate supply of raw material for customer demand.
• Assist Pricing Analyst to determine profitability of existing business.
• Travel as needed to accomplish desired results. Overnight travel may be required occasionally.
• Plan and schedule customer visits as needed to accomplish these duties and responsibilities.
• Comprehensive understanding of the principles used in the pricing strategies.
• Work collaboratively with Director of Commercial Activity to assure accurate proposals to the customer.
• Engage effectively in technical discussion with internal associates or our client's personnel.
• Understand the financial performance of the division.
• Work collaboratively with collections specialists to resolve payments outside of terms.
  
  

Duties And Responsibilities

• Learn, apply, and promote the Vision, Mission, and Values of O'Neal Manufacturing Services.
• Assure that we retain business that is profitable, sustainable and collectible.
• Interact with O'Neal procurement personnel as needed.
• Closely monitor on-time delivery, quality statistics and other service performance metrics with their assigned accounts.
• Prepare new business proposals using the OMS cost estimating and quoting tools.
• Coordinate or lead cost estimating activities with Manufacturing Analyst, Engineering or Plant Management.
• Work with any departments or people at the plant or corporate level to solve problems that impact the ability to achieve strategic objectives with the account.
• Work with management to determine appropriate pricing levels for assigned accounts.
• Manage any breakdown in customer communications.
• Inform customers of supply and price trends.
• Keep informed on new products or services and other general information of interest to customers.
• Communicate to the organization significant developments with customers, markets or industries.
• Work with Pricing Analyst to ensure price updates are in compliance with customer agreements.
• Assure that accurate forecast data entered into E-1 and/ or S & OP
• May assist or lead in creating formal presentations to customers.
• May assist or lead in the preparation and organization of the information needed to conduct the planned business review meetings with customers.
• Monitor adherence by OMS and the customer to contracts, supply agreements, or memorandum of understanding (MOU) and report to management.
• Assist others, as needed, in the development of new business with existing customers.
• Work collaboratively with division materials management people to assure appropriate supply of raw material for customer demand.
• Assist Pricing Analyst to determine profitability of existing business.
• Travel as needed to accomplish desired results. Overnight travel may be required occasionally.
• Plan and schedule customer visits as needed to accomplish these duties and responsibilities.
• Comprehensive understanding of the principles used in the pricing strategies.
• Work collaboratively with Director of Commercial Activity to assure accurate proposals to the customer.
• Engage effectively in technical discussion with internal associates or our client's personnel.
• Understand the financial performance of the division.
• Work collaboratively with collections specialists to resolve payments outside of terms.
  
  

Skills And Qualifications

• Associates degree in engineering or a related field, or may be pursuing such degree. Non-degreed candidates with extensive processing specialist or equivalent experience (3 or more years) may be considered.
• Experience in using Microsoft office applications.
  
  

About

O'Neal Manufacturing Services (OMS), an O'Neal Industries affiliate company, is a supplier of fabricated metal components and welded assemblies. OMS provides highly integrated, comprehensive manufacturing solutions to customers who build equipment and manage projects that shape the world we live in - ranging from locomotives to forklifts and bulldozers to power generation equipment. Founded in 1921, with multiple manufacturing facilities strategically located throughout North America, we support original equipment manufacturers (OEM's) who build their industrial equipment in North America by supplying them with superior customer service and quality contract metal manufacturing.

Benefits

• Health, Vision and Dental Insurance
• Work site Wellness Programs
• Health and Dependent Care Flexible Spending Accounts
• Short-Term and Long-Term Disability Coverage
• Tuition and Health club Reimbursement
• Accidental Death and Dismemberment and Life Insurance
• Training and Development Opportunities
• 401k and Profit sharing
  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

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