Account Manager NAMER

Fingermark Ltd; Chicago, Northern (IL, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Fully remote role

Job summary

Fingermark Ltd in the United States seeks a driven Account Manager to service and expand key North American accounts. You will build lasting relationships, drive renewals and identify new revenue opportunities in a fast-growing, global tech environment.

This is a fully remote role with about 20% travel, requiring strong communication, negotiation, and project management skills, and a track record of exceeding sales goals.

Qualifications

• 3+ years of experience in account management or business development, preferably within a B2B environment.
• Proven track record of exceeding customer service expectations and building strong relationships.
• Strong understanding of business landscape and industry best practices.
• Experience in the Quick Service Restaurant (QSR) industry
• Familiarity with navigating franchise chainstore structures
• Proficiency in ERP & CRM software, as well as MS Office/Google Suite
• Strong commercial acumen and negotiation skills.
• Excellent communication, interpersonal, and presentation skills
• Ability to work independently and manage multiple priorities effectively
• Well-developed prospecting and closing skills, and a proven track record of meeting and exceeding sales goals.

Responsibilities

• Servicing, developing, and maintaining strong relationships with existing NA accounts.
• Contributing to business development efforts within the North America region.
• Travel about 20% while working in a fully remote role.

Skills

Account management

Business development

QSR industry

ERP software

CRM software

Negotiation

Education

Bachelor's degree in Business Administration/Marketing

Tools

ERP software

CRM software

Job description

• Competitive remuneration and development opportunities
• Dynamic and fast-growing business with huge vision
• Exceptional company culture

If you’re dynamic, caring and courageous, we want to hear from you.

About Fingermark

Fingermark™ is a global tech company based in New Zealand with offices in Australia, Brazil, UAE and the United States. For over 20 years it has been a world leader in digital transformation and leads the way in the development of Artificial Intelligence (AI) and associated hardware products for the Quick Service Restaurant (QSR), Retail and Industrial sectors.

Fingermark designs, builds and deploys leading-edge digital technology solutions enabling operational efficiency, revenue gains and enhanced customer experiences. From AI software with real-time business analytics and consultancy through to kiosks and menu boards - Fingermark designs fit-for-purpose innovative solutions and ecosystems.

Fingermark researches and develops game-changing, innovative technologies that support its vision: to revolutionise customer speed of service. To continue delivering to this vision around the world we are looking for a driven Account Manager.

About the role

We are seeking a driven and customer-centric Account Manager to join our team and focus on the North America market. In this dynamic role, you will be responsible for servicing, developing, and maintaining strong relationships with our existing accounts, while also contributing to our business development efforts within the region.

This is a hands-on customer facing role which will require a customer obsessed individual to both advocate internally for their accounts but also drive financial achievement as the footprint of accounts grows within North America.

This is a fully remote role, with around 20% travel time.

About you

Ideally your experience and background will align with the majority of the following:

• 3+ years of experience in account management or business development, preferably within a B2B environment.
• Proven track record of exceeding customer service expectations and building strong relationships.
• Strong understanding of business landscape and industry best practices.
• Experience in the Quick Service Restaurant (QSR) industry
• Familiarity with navigating franchise chainstore structures
• Proficiency in ERP & CRM software, as well as MS Office/Google Suite
• Strong commercial acumen and negotiation skills.
• Excellent communication, interpersonal, and presentation skills
• Ability to work independently and manage multiple priorities effectively
• Well-developed prospecting and closing skills, and a proven track record of meeting and exceeding sales goals.
• A bachelor's degree in Business Administration, Marketing, or a related field

This is an exciting time join the Fingermark team. We are in a growth phase with customers and opportunities in multiple global markets.

Fingermark strives for an exceptional company culture, and we look for people who are rockstars at what they do, matching our passion for solving customer problems with digital solutions.

As well as an excellent salary and benefits, we offer a supportive, dynamic and fast-paced environment where your own growth and development will be encouraged.