Account Manager & Marketing Strategist

Creekmore Marketing; Kentucky; Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible PTO

Remote work days

Professional development

Job summary

Creekmore Marketing in Lexington, KY is seeking an Account Manager to build and nurture client relationships and ensure seamless execution of digital campaigns across SEO, paid ads, social media, and content. You will partner with internal teams to develop strategies, monitor performance, and identify upsell opportunities, while carefully managing budgets and delivering measurable ROI.

This full-time role offers a competitive salary range and comprehensive benefits, with remote/hybrid working

Qualifications

• 1+ year of experience in account management or client service in a marketing setting.
• Proven success in upselling and retaining client accounts.
• Solid understanding of digital marketing channels including SEO, social media, and paid ads.
• Data-driven with basic Google Analytics understanding to spot trends.
• Detail-oriented with strong project management and budgeting skills.
• Eager to learn and adapt to new tools and technologies.
• Strong communication skills for client-facing and internal teams.

Responsibilities

• Build and retain strong client relationships as the main contact between clients and teams.
• Develop and implement digital marketing strategies across SEO, paid ads, social, and content.
• Monitor campaign performance and provide insights for improvements across SEO, PPC, and social.
• Identify opportunities for upselling and expanding services within clients.
• Collaborate with internal teams to ensure client success and effective budget use.
• Manage client budgets to achieve campaign objectives and ROI.

Skills

Client relationships

Account strategy

Campaign management

Upselling

Internal collaboration

Budget management

Data-driven

Tools

Google Analytics

Job description

Creekmore Marketing is a vibrant and fast-growing digital marketing agency based in the heart of Lexington, KY. We partner with businesses across the U.S., delivering results-driven strategies while staying true to the values that guide us. From exceptional local SEO that boosts visibility to stunning websites that turn visitors into loyal customers, we specialize in creating impactful content, engaging social media campaigns, and paid ads that truly deliver. At Creekmore Marketing, we don’t just build partnerships—we create success stories!

About the Role

As an Account Manager, your primary responsibility is to build and nurture strong client relationships, serving as the main point of contact between our clients and internal teams. You will ensure the seamless execution of digital marketing campaigns that align with our clients' objectives. Your role is crucial in translating their goals into successful strategies across SEO, paid advertising, social media, and more. Your dedication and expertise will instill confidence in our clients, helping them achieve online success and grow their business.

What your success will look like:

• Client Relationship Management: Develop and retain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
• Account Strategy: Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client goals and exceed expectations.
• Campaign Management: Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media.
• Expand Business: Identify opportunities for upselling and expanding our services within existing clients.
• Internal Collaboration: Work closely with internal teams, including the Executive Director, SEO specialists, paid advertising experts, social media managers, and content writers, and many more to ensure client success.
• Budget Utilization: Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.

Who we're looking for:

• 1+ Year of Experience: in account management or client service, ideally within a marketing agency or digital marketing company (you’re not new to the game).
• Proven Success: in upselling and retaining client accounts (you’re a relationship builder).
• Solid Understanding: of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising (you know the essentials).
• Data-Driven and Analytical: basic understanding of Google Analytics (you can spot trends from a mile away and love digging into the details).
• Detail-Oriented: with strong project management skills and an eye for budget constraints (you double-check, triple-check, and deliver).
• Eager to Learn: digital marketing is always changing- desire to master new tools and technologies (you’re always ready to grow).
• Strong Communication Skills: you can communicate successfully to a variety of people- client-facing and intern (you could talk to a brick wall).
• Self-Motivated and Independent: you have a strong work ethic and are intrinsically motivated to do well (we're not you typical micro-management company).

Creekmore Values

• Win-Win Mindset: When our clients succeed, so do we. We focus on solutions that drive shared growth and lasting partnerships.
• Creativity: We’re always learning, exploring, and staying ahead in the ever-changing digital world.
• Positivity: We create an uplifting environment where creativity and teamwork thrive, celebrating wins and supporting each other.
• Do the Right Thing, Always!: Integrity guides us. We stay honest, accountable, and committed to doing what’s right every time.
• No Bullshit Approach: We value honesty and clarity, cutting through fluff to deliver real results and build trust.

Our Benefits

We set ourselves apart by treating our team like family. We offer comprehensive benefits, including partially employer-paid health insurance, flexible paid time off, remote work days, and professional development opportunities. Our goal is to support your well-being, growth, and success—because when you thrive, so does our team.

• Partially employer-paid medical insurance.
• Dental and vision insurance.
• Flexible paid time off, so you can rest, relax, and recharge away from work. Including PTO, Sick Days and a Floating Holiday.
• Paid parental leave.
• Paid cell phone and service.
• Accrued overtime.
• Professional development and development courses.
• Regular manager check-ins to drive performance and career growth.

Compensation

We understand the importance of pay transparency and comply with state regulations by including the expected pay range in all our job postings, regardless of location. At Creekmore Marketing, we’re committed to fairness and clarity in our compensation practices.

• The base salary range is $45,000 (entry-level) - $55,000 (experienced). If you are hired at Creekmore Marketing, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package will also include a $1,000 sign-on bonus as well as bi-annual performance based bonuses and opportunities to earn monthly commission.

Creekmore Marketing is proud to be an equal opportunity employer, welcoming applicants from all backgrounds. We consider candidates for all positions regardless of race, color, religion, gender, age, national origin, citizenship, marital status, military or veteran status, genetic information, sexual orientation, gender identity, or disability. We are dedicated to fostering a diverse, inclusive, and dynamic workplace where everyone feels valued and empowered to thrive.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift (Remote or Hybrid In-Person)