Account Manager m/f/d

002_INDE intive GmbH; Germany (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

intive is an AI-native software engineering company that blends technical excellence with human-centric design to build high-impact digital products. With 25 years of cross-industry expertise, intive delivers innovative digital experiences trusted by brands across Automotive, Commerce, Financial Services, Healthcare and Media.

As an Account Manager, you will lead relationships with senior stakeholders, align solutions to client needs, and drive growth in a fast-paced environment.

Qualifications

• Experience in a customer-facing account management role.
• Strong client relationship management with senior stakeholders.
• Knowledge of CRM systems and sales analytics.
• Experience responding to RFPs and delivering pitches.

Responsibilities

• Develop and manage key accounts to meet revenue targets.
• Serve as the lead contact for customer account management matters.
• Build and maintain long-lasting client relationships across stakeholders.
• Negotiate contracts and close agreements to maximize profits.
• Collaborate with delivery teams to ensure value is delivered.
• Forecast and track account metrics and create status reports.

Skills

Account management

Client relationships

CRM proficiency

Negotiation

RFP responses

Presentation skills

AI-driven growth

Tools

CRM software

Proposal tools

Job description

Join a diverse team of approx. 2000 professionals across four continents, driving innovation and growth within intive’s technology hubs. Work alongside industry experts trusted by leading brands like Audi, BMW, Deichmann, Meta, NewsCorp, Tandem, Paramount, Vorwerk, and Warner Bros. Discovery to create pioneering, sustainable digital experiences. At intive, agile thinking and deep industry expertise come together across Automotive & Mobility, Commerce, Financial Services, Healthcare & Life Sciences, and Technology, Media & Communication. Be part of a team that’s shaping the future of digital innovation.

What you will be doing:

• Develop the existing business & meet annual revenue growth targets
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Work jointly with delivery counterparts and ensure value is being delivered to the customer
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issuing escalations as needed

You are a good match if you have:

• Experience in a customer facing account management role or have the aptitude to perform the role
• Strong client relationship management experience particularly with senior stakeholders
• Good understanding of today’s digital, AI & software development landscape and must be able to bring value to the customer
• Experience in understanding software development requirements and having the ability to develop, along with the help of pre-sales, winning IT proposals
• Must have very strong listening and presentation skills
• Experience working with & understanding of commercial contracts
• Successful experience in RFP responses and successful sales pitches
• Ability to work collaboratively with project managers, technical engineers and architects to provide customers with solutions
• Ability to travel to client site
• Knowledge & experience of using a CRM
• Be willing to learn new techniques and follow account management standards
• Be able to leverage AI to help with account growth

intive is an AI-native software engineering company that blends technical excellence with human-centric design to build high-impact digital products. Combining 25 years of deep cross-industry expertise with agentic workflows, intive reduces complexity to deliver innovation at the speed of tomorrow. Across industries – including Automotive, Commerce, Financial Services, Healthcare, and Media – intive transforms AI from a buzzword into a core engine for growth, focusing on human-led oversight that balances automated speed with architectural reliability. With over 1700 experts operating globally from its technology hubs, intive is trusted by leading brands such as BMW, Deichmann, Grupo Supervielle, Meta, NewsCorp, Tandem, Volkswagen, Vorwerk, and Warner Bros. Discovery.