Account Manager, Luxury & Suite Sales

Miami Dolphins and Hard Rock Stadium; Miami Gardens (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Long term disability insurance

Ticket benefits for events

Gym, subsidized lunch program, and job

401k

PTO and holidays

Job summary

Miami Dolphins and Hard Rock Stadium is seeking an Account Manager for Luxury & Suite Sales to drive revenue from luxury seating, suites, memberships, and group sales across enterprise verticals including the Miami Open and Grand Prix. You will prospect, present, and close multi-year agreements with companies and high-net-worth individuals.

Based on site at Hard Rock Stadium in Miami Gardens, FL, the role requires at least 3 years in sports ticket sales, strong communication, and the ability to

Qualifications

• Bachelor’s or Associate’s degree from an accredited college or university.
• Minimum of 3 years of prior sports ticket sales with a proven track-record of selling multi-year agreements and exceeding revenue goals.
• Proven ability to effectively influence, communicate with, and present to C-Level executives and high-net-worth individuals.
• Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint.
• Candidate must work non-traditional hours, weekends and game days; English required, Spanish preferred.

Responsibilities

• Prospect new clients and set appointments for luxury seating and suite sales.
• Execute sales presentations face-to-face and virtually; close multi-year agreements.
• Entertain and nurture relationships through events, dinners, and seat visits.
• Sell a high volume of season ticket memberships via B2C and B2B campaigns.
• Meet revenue goals with metrics on appointments, opportunities, and activity.
• Other duties as assigned.

Skills

C-level communication

Microsoft Office

Archtics

MS CRM

Bilingual English/Spanish

Education

Bachelor’s or Associate’s degree

Tools

Archtics

MS CRM

Job description

Position:Account Manager, Luxury & Suite Sales

Location: Miami Gardens, FL

Job Id:510

# of Openings:1

Account Manager, Luxury & Suite Sales

Department: Ticket Sales & Service

Direct Supervisor: Manager, Luxury & Suite Sales

Status: Full-time

Summary

The Account Manager, Luxury & Suite Sales position will be part of a best-in-class sales team with a primary focus on generating Miami Dolphins luxury seating & suite revenue through prospecting and meeting with companies and high net worth individuals. The position has the ability to sell full menu (Suites, Luxury Seating, Memberships, Group Sales, Individual Game Suite Rentals) across all verticals of the enterprise, including the Miami Open and the Formula 1 Hard Rock Miami Grand Prix . Hard Rock Stadium offers premier luxury seating, club and suite experiences which set the standard for live events. These feature some of the closest experiences to the field and the highest-end luxury amenities.

Hard Rock Stadium is a global entertainment destination, attracting guests from all over the world, and home of the Miami Dolphins, University of Miami football team, Orange Bowl, 2026 World Cup, Miami Open, College Football Playoffs, international soccer and a host of world-class events including the Formula 1 Hard Rock Miami Grand Prix. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences.

Location

• This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.

Responsibilities

• This position will be focused on prospecting new clients, setting appointments, executing sales presentations in both face-to-face & virtual formats, and ultimately, closing multi-year suite and luxury seating agreements.
• Set and conduct out-of-office sales appointments throughout South Florida in addition to hosting appointments and presentations at Hard Rock Stadium.
• Entertain and nurture relationships with clients and prospects through creative means including, but not limited to: networking events, one-on-one dinners / lunches, hosting prospects at events, seat visits and outside meetings.
• The candidate will also be responsible for selling a high volume of Miami Dolphins season ticket memberships via B2C campaigns and B2B prospecting.
• The candidate will be accountable for metrics designed toward achieving annual revenue goals. These metrics include, but are not limited to: appointments set, opportunities advanced and overall activity.
• Other duties as assigned.

Qualifications

• Bachelor’s or Associate’s degree from an accredited college or university.
• Minimum of 3 years of prior sports ticket sales with a proven track-record of selling multi-year agreements and exceeding revenue goals.
• Proven ability to effectively influence, communicate with, and present to C-Level executives and high-net-worth individuals.
• Professional verbal and written communication skills and strong attention to detail are required.
• Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint.
• Previous working experience with Ticketmaster’s Archtics platform and Microsoft CRM is a plus.
• Possess a positive, team-first attitude, as well as the competitive desire to be the best.
• Candidate must have a strong work ethic, operate with high integrity, and have a desire to build a career in professional sports.
• Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends, and game days.
• Strong verbal and written communication skills required in English and additionally preferred in Spanish.
• Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.
• If you feel that you excel in face-to-face business relationships and have demonstrated a strong work ethic and an aspiration to build a career in professional sports, then we want to hear from you!

Featured Benefits

• Medical, dental, and vision insurance
• Life insurance (including voluntary coverage for spouses and children)
• Long term disability insurance
• Ticket benefits for events including Miami Dolphins games, the Formula 1 Hard Rock Miami Grand Prix, and the Miami Open
• Employee gym, subsidized lunch program, and discounts on a variety of products and services
• 401k
• Paid time off (PTO) and company holidays

The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.

It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.