Account Manager – Logistics

Cognosos, Inc.; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary and commission

Unlimited vacation

Full benefits program: health, dental,

Job summary

Cognosos, Inc. is seeking an experienced Account Manager to own and grow relationships with a flagship automotive enterprise customer. You’ll expand adoption across multi-site footprints, identify upsell opportunities, and serve as a trusted advisor to executive stakeholders.

You’ll collaborate with Customer Success, Support, and Operations to ensure measurable value from deployments, lead quarterly business reviews, and travel locally to customer sites as needed.

Qualifications

• 8+ years in enterprise account management with revenue growth in existing accounts.
• Experience managing large, complex, multi-site enterprise customers.
• Exceptional communication, negotiation, and executive engagement skills.
• Familiarity with CRM platforms (HubSpot) and structured sales methodologies (MEDDPICC, Challenger, SPIN).
• Based in metro Atlanta with travel up to 50% to customer sites.

Responsibilities

• Account Growth: develop and execute a growth strategy across locations, use cases, and business units.
• Executive Relationships: build relationships with senior stakeholders and position Cognosos as a strategic partner.
• Pipeline Ownership: own a pipeline of expansion opportunities from qualification to close.
• Value Delivery: track ROI and business outcomes, including business reviews with leadership.
• Account Planning: create an end-to-end account plan with stakeholders, health, expansion, renewal.
• Relationship Management: lead status meetings and quarterly business reviews with stakeholders.
• Customer Satisfaction: establish baselines and drive measurable improvements.
• Operations Partnership: collaborate with Operations/Support on deployments and inventory.
• On-Site Presence: travel to customer locations to understand operations firsthand.
• Cross-Functional Collaboration: align with Customer Success, Support, and technical teams.

Skills

Enterprise account management

Sales

Executive engagement

CRM platforms

HubSpot CRM

MEDDPICC

Challenger

SPIN selling

Communication

Travel readiness

Job description

Location: Metro Atlanta, GA (on-site, with frequent local travel to customer sites)

Type: Full-Time, Individual Contributor

Who We Are

Cognosos leads the market in delivering real-time asset location and tracking intelligence solutions. Our lightweight, flexible, and scalable platform deploys quickly both indoors and outdoors, delivering an unparalleled combination of price and performance across industries including healthcare, automotive, and logistics. We were recently named one of Atlanta's Top Places to Work by the Atlanta Business Chronicle. Learn more at www.cognosos.com.

About This Role

Cognosos is looking for an Account Manager to own and grow our relationship with a flagship enterprise customer in the automotive industry. You will expand adoption across a large, multi-site footprint, identify and close upsell and cross-sell opportunities, and serve as a trusted advisor to executive stakeholders. You'll work closely with Customer Success, Support, Operations, and our technical teams every day to make sure the customer sees measurable value from every deployment.

What You’ll Do

• Account Growth: Develop and execute a growth strategy to expand adoption across the customer's locations, use cases, and business units.
• Executive Relationships: Build and maintain strong relationships with senior stakeholders to understand their operational goals and position Cognosos as a strategic partner.
• Pipeline Ownership: Own a pipeline of expansion opportunities from qualification to close, consistently meeting or exceeding revenue targets.
• Value Delivery: Track and communicate ROI and business outcomes, including business reviews with customer leadership.
• Account Planning: Build and own a comprehensive account plan for the customer, including stakeholder maps, account health, expansion opportunities, and renewal strategy.
• Relationship Management: Lead regular status meetings and quarterly business reviews, identify new stakeholders, and keep the customer informed.
• Customer Satisfaction: Establish a baseline for customer satisfaction across stakeholders and drive measurable improvement.
• Operations Partnership: Work daily with our Operations and Support teams to manage device inventory, refurbishment, and deployment levels so the customer has what it needs to keep operations running.
• On-Site Presence: Travel to customer locations to understand operations firsthand, support deployments, and strengthen relationships.
• Cross-Functional Collaboration: Partner with Customer Success, Support, and technical teams to resolve field feedback on solution performance and bring customer input into the roadmap.

Benefits And Perks

• Competitive salary and commission
• Unlimited vacation
• Full benefits program: health, dental, vision, 401(k) match, life and disability insurance
• Paid parking at our Midtown Atlanta office
• Opportunity for equity participation
• Parental leave
• Company contests and team outings

Requirements

What You’ll Bring

Required

• 8+ years in enterprise account management or sales, with a proven track record of growing revenue within existing accounts.
• Experience managing large, complex, multi-site enterprise customers.
• Exceptional communication, negotiation, and executive engagement skills.
• Familiarity with CRM platforms (such as HubSpot) and structured sales methodologies (such as MEDPICC, Challenger, or SPIN).
• Based in metro Atlanta, with the ability to travel locally up to 50% to customer sites.

Preferred

• Automotive, logistics, or manufacturing industry experience.
• Experience at a company selling both hardware and software, including managing hardware inventory or field deployments.
• Comfort with RTLS, IoT, or other hardware-enabled SaaS solutions.