Account Manager – Healthcare

Cognosos; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and commission

Unlimited vacation

Full benefits program: health, dental,

Paid parking at our Midtown Atlanta/GA

Equity participation

Parental leave

Company contests and team outings

Job summary

Cognosos is hiring an Account Manager to expand hospital health system relationships, manage 5–10 named accounts, and drive upsell opportunities. You’ll partner with Customer Success, Sales Engineering, and Product to deliver measurable improvements in asset utilization, staff efficiency, and patient care operations.

The role involves remote US or Atlanta, up to 25% travel, and collaboration with cross-functional teams to ensure a strategic, value-driven customer experience.

Qualifications

• 8+ years in enterprise account management or sales.
• 3+ years selling to or managing hospital and health system customers.
• Understanding of hospital operations and clinical workflows.
• Excellent communication and negotiation skills; familiarity with MEDPICC/Challenger/SPIN.
• Willingness to travel up to 25%.

Responsibilities

• Develop and execute growth strategies to expand adoption within health systems.
• Build and maintain executive relationships with clinical, operations, biomed, IT, and C-suite stakeholders.
• Own a pipeline of expansion opportunities from qualification to close.
• Track ROI and outcomes with health-system leadership reviews.
• Plan accounts with Customer Success; monitor health and renewal strategy.
• Manage a book of 5-10 named health-system accounts.
• Identify new projects and opportunities within existing accounts.
• Coordinate transitions with Sales team for new healthcare customers.
• Navigate hospital buying committees, value analysis, IT/security reviews, and procurement.
• Work cross-functionally with Sales Engineering, Customer Success, and Product.

Skills

Enterprise account management

Sales leadership

Executive engagement

CRM proficiency

Travel readiness

Tools

HubSpot CRM

Job description

Description

Location: Remote (U.S.) or Atlanta, GA (Midtown office)

Type: Full-Time, Individual Contributor

Travel: Up to 25% to customer sites, as needed
Reports to: Chief Revenue Officer

Who We Are

Cognosos leads the market in delivering real-time asset location and tracking intelligence solutions. Our lightweight, flexible, and scalable platform deploys quickly both indoors and outdoors, delivering an unparalleled combination of price and performance across industries including healthcare, automotive, and logistics. We were recently named one of Atlanta's Top Places to Work by the Atlanta Business Chronicle. Learn more at www.cognosos.com.

About This Role

Cognosos is looking for an Account Manager to grow our relationships with hospital and health system customers. You will expand deployments across facilities and departments, identify and close upsell and cross-sell opportunities, and serve as a trusted advisor to clinical, operations, and IT leaders. You'll manage a book of 5-10 named health system accounts and partner closely with Customer Success, Sales Engineering, and Product to make sure every customer sees measurable impact on asset utilization, staff efficiency, and patient care operations.

What You'll Do

• Account Growth: Develop and execute growth strategies to expand adoption across facilities, departments, and use cases within existing health systems.
• Executive Relationships: Build strong relationships with clinical, operations, biomed, IT, and executive stakeholders to understand their priorities and position Cognosos as a strategic partner.
• Pipeline Ownership: Own a pipeline of expansion opportunities from qualification to close, consistently meeting or exceeding revenue targets.
• Value Delivery: Track and communicate ROI and outcomes, including business reviews with health system leadership.
• Account Planning: Partner with Customer Success on account plans, stakeholder maps, account health, and renewal strategy.
• Book of Business: Manage a book of 5-10 named health system accounts, maintaining and improving overall customer health.
• Expansion Pipeline: Build net new pipeline within existing accounts by identifying new projects, facilities, units, and product opportunities.
• Customer Transitions: Take ownership of new healthcare customers as they move from evaluation to customer status, partnering with the sales team on a smooth handoff.
• Navigate Hospital Processes: Guide opportunities through hospital buying committees, value analysis, IT and security reviews, and procurement.
• Cross-Functional Collaboration: Work with Sales Engineering, Customer Success, and Product to deliver tailored solutions and bring customer feedback into the roadmap.

Benefits and Perks

• Competitive salary and commission
• Unlimited vacation
• Full benefits program: health, dental, vision, 401(k) match, life and disability insurance
• Paid parking at our Midtown Atlanta office
• Opportunity for equity participation
• Parental leave
• Company contests and team outings

What You'll Bring

Required

• 8+ years in enterprise account management or sales, with a proven track record of growing revenue within existing accounts.
• 3+ years selling to or managing hospital and health system customers.
• Understanding of hospital operations, clinical workflows, and how health systems evaluate and adopt technology.
• Exceptional communication, negotiation, and executive engagement skills.Familiarity with CRM platforms (such as HubSpot) and structured sales methodologies (such as MEDPICC, Challenger, or SPIN).
• Ability to travel to customer sites up to 25%, as needed.

Preferred

• Experience with RTLS, IoT, asset tracking, or other healthcare technology solutions.