Account Manager/Lead Account Manager

Veolia Environnement SA; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Flexible spending accounts

Disability insurance

Life insurance

Job summary

Veolia Group in the United States seeks a seasoned Lead Account Manager in CSM to guide customers across industries and mentor junior team members. You will be a trusted technical advisor, leading account strategy while delivering innovative solutions for energy and water sustainability.

You’ll analyze data, prepare Technical Service Reports, and drive value through our Account Management Excellence Program, including service plans and business reviews.

Qualifications

• Bachelor's Degree or equivalent with 15+ years in water/process treatment; high school OK with experience.
• 10+ years in water and process treatment; proven sales targets.
• Experience in strategic selling, prospecting, and negotiation.
• Leadership or mentorship experience preferred.

Responsibilities

• Lead account management and mentorship for Account Representatives and Managers.
• Analyze customer data, prepare technical service reports, and propose improvement initiatives.
• Develop Value Generation Plans and conduct business reviews to demonstrate value.
• Drive revenue growth while managing margins and complex negotiations.

Skills

Leadership

Account management

Strategic selling

Customer relationships

Mentorship

Education

Bachelor's Degree in Science/Engineering/Environmental

Tools

CRM software

MS Excel

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with
nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group
designs and implements innovative solutions for decarbonization, depollution, and resource
regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia’s Water Technology Business brings together a dedicated team of
experienced professionals committed to tackling the world’s most complex challenges related to water
scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

We’re seeking a seasoned Lead Account Manager in CSM to work closely with customers across diverse industries while providing leadership and mentorship to junior team members.

You’ll be more than a sales professional – you’ll be a trusted technical advisor, strategic leader, and mentor who develops deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. This role combines direct account responsibility with team leadership through mentorship and guidance.

What You’ll Do

Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications while guiding junior team members in technical excellence

Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations

Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value

Leadership & Mentorship: Lead by example and provide active mentorship to Account Representatives and Account Managers, sharing expertise and best practices

Team Development: Guide junior team members through dotted-line reporting relationships, fostering their professional growth and commercial skills

Revenue Excellence: Consistently achieve and exceed annual revenue targets while managing margin reviews, price escalations, and complex commercial negotiations

Strategic Selling: Follow and teach strategic selling processes, advanced prospecting techniques, and sophisticated negotiation strategies

Business Development: Maintain a robust sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth

Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection

Safety Excellence: Work safely at all times, following all EHS policies and procedures while promoting safety culture within the team

Qualifications

Education & Experience:

Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 15+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.

10+ years of experience within water and process treatment industry

Proven track record of consistently achieving and exceeding sales targets

Demonstrated experience in strategic selling, prospecting, and negotiation

Experience with consultative selling and technical solution development

Leadership or mentorship experience preferred

A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Key Characteristics:

Technical curiosity and superior problem-solving skills

Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation

Strong leadership and mentorship capabilities

Exceptional interpersonal and communication abilities

Customer-focused mindset with active listening skills

Excellent time management in fast-paced environments

Ability to lead by example and inspire junior team members

Comfortable working in industrial environments

Commitment to continuous learning and professional development

Strategic thinking and business acumen

Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

What Success Looks Like

Build and maintain strong customer relationships that drive significant account growth

Develop innovative solutions that deliver measurable value to customers

Consistently exceed individual revenue goals while contributing to overall team success

Successfully mentor and develop junior team members' commercial skills

Present technical solutions and business cases to senior stakeholders

Identify and pursue complex new business opportunities within your territory

Demonstrate leadership excellence that elevates team performance

Additional Information

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for advanced leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while shaping the next generation of water treatment professionals.

This position is designed as a stepping stone to Area Manager, featuring regional leadership responsibilities, team management, and direct revenue accountability for territory growth.

This position includes enhanced incentive compensation eligibility, premium account assignment opportunities, and access to leadership development programs designed to accelerate your career progression.

Ready to lead while making a difference in water treatment and sustainability? Apply today!

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Water Tech does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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